Receptionist

Franciscan Ministries•Lemont, IL

About The Position

The Receptionist answers telephone calls, professionally greets visitors, and assists residents with questions or needs while maintaining resident confidentiality. The position also supports administrative tasks and helps ensure visitors are directed and logged appropriately.

Requirements

  • High school diploma or GED.
  • Keen attention to detail.
  • Excellent organizational and communication skills.

Nice To Haves

  • One or more years of customer service or administrative/clerical experience.

Responsibilities

  • Answer the multi-line telephone and transfer calls and messages to appropriate personnel.
  • Monitor the emergency notification system, respond immediately, and direct help to the scene of an emergency.
  • Assist residents, guests, and visitors with questions or concerns.
  • Direct marketing appointments and walk-in visitors and provide tours when necessary.
  • Distribute mail and packages to residents and associates.
  • Provide secretarial assistance to Administration as needed.
  • Monitor and prepare visitor sign-in and sign-out logs.
  • Perform other duties as assigned.
  • Comply with all policies and procedures, including updates.
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