Front Desk

HealthCARE Express•Texarkana, TX

3d•Onsite

About The Position

HealthCARE Express is seeking a friendly, dependable Front Desk Receptionist, described as a Director of First Impressions (D.O.F.I.), to serve as the first point of contact for patients and help create a positive, welcoming experience. The role supports efficient front-office operations and works with providers and clinical staff to help patients move smoothly from check-in to check-out. The position may work at HealthCARE Express clinics throughout the Texarkana area, including locations in Texas and Arkansas. This is a full-time role with a schedule of 30 or more hours per week. Shifts are 12 hours, from 8:00 AM to 8:00 PM, with rotating Saturdays from 8:00 AM to 4:00 PM. Compensation starts at $15.00 per hour. Previous medical office experience is a plus but is not required. The employer seeks someone dependable, eager to learn, comfortable in a fast-paced environment, and committed to outstanding customer service.

Requirements

Dependability.
Eagerness to learn.
Comfort working in a fast-paced environment.
Commitment to providing outstanding customer service.

Nice To Haves

Previous medical office experience.

Responsibilities

Greet patients and help create a positive, welcoming experience.
Answer incoming calls.
Verify insurance and demographic information.
Collect payments.
Scan documents into patient charts.
Maintain accurate records.
Work closely with providers and clinical staff to support a smooth patient experience from check-in to check-out.
Jump in wherever needed to help keep the front office running efficiently.