Phone Receptionist - Medical Office

Arcturus Healthcare PLC • Troy, MI

12d

About The Position

Arcturus Healthcare is seeking a motivated and compassionate Phone Receptionist to support its medical office and help deliver exceptional patient care. The role handles phone communications, appointment scheduling, patient inquiries, records, and general administrative work while coordinating with medical staff to support smooth office operations.

Requirements

• Previous experience as a receptionist or in a similar role.
• Excellent communication and interpersonal skills.
• Proficiency in computer applications and basic office equipment.
• Ability to multitask and work in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Compassionate, patient-focused attitude.

Nice To Haves

• Previous receptionist or similar-role experience in a medical or healthcare setting.

Responsibilities

• Answer and direct phone calls professionally and courteously.
• Schedule and confirm patient appointments.
• Manage patient inquiries and provide information about services and office policies.
• Update and maintain patient records and databases.
• Coordinate with medical staff to ensure smooth office operations.
• Address patient concerns and resolve issues promptly.
• Perform general administrative duties as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed