Dental Receptionist - Central Region Float
About The Position
Horizon Health is seeking a full-time Dental Receptionist (Float) to provide a positive first impression for patients in the clinic setting. The receptionist uses customer service skills and multitasking abilities to support effective patient flow throughout each visit. The home location is Plankinton, with regular coverage in Wessington Springs. The position may also float to other Horizon Dental locations as needed. Horizon Health offers a collaborative, team-oriented work environment focused on individual patient needs and community health and wellness. Its culture emphasizes respect, teamwork, accountability, integrity, professionalism, and being rurally focused. The organization values contributions, supports individual growth, and aims to be a “forever employer” that enhances employee satisfaction and community health outcomes.
Requirements
- Excellent people and customer service skills.
- Experience with computers is required.
Nice To Haves
- Experience in the dental field.
Responsibilities
- Provide customer service throughout the patient’s appointment in keeping with Horizon Health values, and address patient grievances, concerns, or complaints.
- Manage the appointment schedule, ensuring appointments are appropriately timed and assigned to the appropriate provider.
- Collect and verify patient demographic information, insurance details, and registration forms while maintaining privacy and confidentiality.
- Communicate financial expectations to patients, collect co-pays and balances, coordinate payment plans, and support the revenue cycle through responsible stewardship of resources.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
