General Manager Jobs

About The Position

Requirements

• Bachelor’s degree from a four-year college or university, or five to ten years of related experience and/or training, or an equivalent combination of education and experience.
• Excellent leadership and people-management skills.
• Experience in business development, sales, commercial negotiation, and pricing.
• Broad general management experience, including some years of senior management experience.
• Extensive management and/or support-service experience; experience in into-plane fueling or ground-equipment fueling is preferred.
• Strong communication and interpersonal skills, with confidence to influence and present at all levels.
• Ability to work independently and accurately, make decisions, and act without immediate support.
• Ability to influence, engage, and motivate people at all levels.
• Flexible, determined, and self-motivated.
• Must hold the employment authority required to work in the United States.
• Must be at least 18 years of age.
• Must pass a pre-employment drug screen and FBI background check and obtain a US Customs seal.
• Must possess and maintain a current, valid US driver’s license.
• Ability to read, write, and speak English proficiently.
• Ability to remain calm under pressure.
• Must be comfortable lifting 70 pounds.
• Must be available and flexible to work variable shifts, including nights, weekends, and holidays.
• Proficiency with desktop computing applications, including Microsoft Word, Excel, PowerPoint, and Office 365.
• Ability to learn quickly and understand and carry out oral and written instructions, requesting clarification when needed.
• Strong interpersonal skills and ability to work as part of a team and build relationships.

Nice To Haves

• Extensive management and/or support-service experience in an into-plane fueling or ground-equipment fueling environment.

Responsibilities

• Take responsibility for employee safety and well-being, promote a Safety-First culture, and manage station operations.
• Implement and ensure adherence to company Safety, Security, Quality, and Training policies and SOPs and applicable regulations.
• Lead safety and security systems, risk assessments, inspections, audits, operational training, planning, processes, and service delivery.
• Provide direct feedback and ensure effective safety briefings and distribution of safety bulletins, alerts, and information.
• Participate in station-level budget development and ensure effective staffing, planning, and scheduling.
• Maintain processes for inventory and accounting of company assets, consumable parts, contracted services, and vendor payments.
• Manage station financial performance and compliance with corporate governance and legal requirements.
• Interact with customers, assess customer satisfaction, and use feedback to improve capabilities and processes.
• Pursue new business opportunities and growth of existing services.
• Ensure development and implementation of applicable emergency response, business continuity, spill prevention, facility response, environmental response, and storm water plans.
• Assign personnel to oversee implementation of the Safety Management System and Health & Safety policies, station security, Quality Assurance Manual compliance, and Environmental Management System compliance.
• Ensure processes support acquisition, maintenance, and safe operation of ground support equipment and vehicles.
• Assist with investigations of accidents, injuries, and near misses; evaluate root causes, recommend corrective actions, and ensure actions are implemented and sustained.
• Administer the Workers’ Compensation Program, including timely reporting, employee follow-up, and return-to-work promotion.
• Lead and motivate teams to deliver quality and productivity, and direct managers to achieve agreed targets.
• Review safety and operational performance indicators, including audit findings, injuries, training completion, workers’ compensation, equipment damage, preventive maintenance, coaching, safety scores, and delays.
• Conduct weekly staff meetings and complete manager self-certifications and required workplace inspections.
• Conduct performance appraisals for direct reports and provide feedback on career planning, professional growth, and improvement opportunities.
• Establish reward and recognition programs for safe behavior, procedural compliance, and exceptional performance.
• Ensure firm, fair, and consistent accountability for compliance with company work rules and policies.

Benefits

• Advancement opportunities
• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Life insurance
• Short-term disability insurance
• Paid vacation