General Manager

MOD Pizza•Cedar Park, TX

20d

About The Position

As a MOD Pizza General Manager, you lead the restaurant and its team to deliver the MOD commitment to guests while maintaining profitability. The role calls for a genuine love for people, business savvy, care, and accountability. You are expected to live, teach, and demonstrate MOD culture in interactions with the team and guests. Your time is divided between working alongside and coaching the team to provide a great guest experience, and administrative work such as creating business and community engagement plans and completing GM-specific tasks. Success is measured by financial performance, developing others, and inspiring them to reach their potential. This is a leader-of-leaders role, with responsibility for restaurant performance, staffing, training, scheduling, compliance, safety, inventory, and community engagement. The General Manager works with squad members, vendors, and internal support teams to maintain restaurant operations and a consistent, high-quality experience. The role requires working in an open kitchen, rotating between front and back of house, and supporting restaurant hours including nights and weekends.

Requirements

At least 2 years of experience leading leaders in restaurant management.
Experience executing training, performance, and staffing programs in a restaurant or similar environment.
Strong business acumen and ability to interpret financial reports and develop action plans.
Prior experience working with internal support teams such as Human Resources, Supply Chain, and Marketing.
Ability to make sound, decisive judgments using prior experience and logic, including when information or direction is incomplete.
Obtain food safety certification and/or alcohol beverage certification within 30 days of the start date, or sooner where required by law.
Proficient written and oral communication skills.
Ability to support restaurant hours, including peak demand hours, nights, and weekends.
Must be at least 21 years old.
Ability to work in an open kitchen and perform walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing, pulling, and handling or moving objects weighing up to 50 pounds.
Ability to operate hand-held appliances, sharp knives, and kitchen equipment including an industrial can opener, dough press, industrial dishwasher, and very hot oven.
Depending on location, ability to use stairs and/or an elevator.
Ability to communicate and exchange information quickly with squad members and others.

Nice To Haves

Management experience in a fast-casual restaurant environment.

Responsibilities

Lead the restaurant team and develop leadership capabilities among its leaders; delegate work while remaining accountable for restaurant performance.
Review restaurant results, identify opportunities to improve or maintain performance, and develop action plans using tools such as P&L reports and scorecards.
Own restaurant staffing, build talent pipelines, conduct kind and compliant interviews, and complete required employee processing and compliance documentation.
Use MOD training plans and ongoing assessment to support new hires and help all learners meet MOD standards.
Champion community engagement and support financial performance through fundraising, catering, and other community initiatives.
Use forecasts and the labor model to plan and distribute staffing and schedules in a timely manner, accommodating requests when possible while maintaining appropriate staffing.
Maintain loss prevention, asset protection, cash handling, food safety, and restaurant safety and security procedures.
Provide timely performance feedback and hold team members accountable to standards and procedures while fostering a growth mindset.
Own, delegate, and manage ordering and inventory to meet restaurant performance targets.
Read and understand internal communications, share information, and take required actions; attend meetings, huddles, and training events as needed.
Build working relationships with vendors and the internal facilities team to keep the restaurant in good condition.
Demonstrate resilience, humility, care and accountability, and curiosity in leadership and interactions.
Work in an open kitchen environment, rotating between front and back of house, and operate kitchen equipment as required.

Benefits

Quarterly performance bonus program with potential earnings up to $6,000 annually.
Paid sick time.
Four weeks of paid vacation.
Medical, dental, and vision insurance eligibility based on hours worked.
Paid parental leave.
Free pizza, salad, and beverages.
Pet insurance.
Discounted gym membership.
Free counseling sessions.
401(k) retirement plan.