General Manager
Fabio Viviani Hospitality Group•Lake Zurich, IL
•$90,000 - $100,000
About The Position
The General Manager leads all aspects of restaurant operations at LAGO in Lake Zurich, ensuring an exceptional guest experience, high operational standards, a positive and high-performing team culture, and overall restaurant success. The role oversees front-of-house and back-of-house operations, financial performance, and team development. The General Manager also provides hands-on leadership during busy shifts and helps the restaurant deliver on its brand promise while achieving desired profitability.
Requirements
- Passion for food and providing guests with an excellent dining experience.
- Energetic, genuinely positive attitude when interacting with team members and guests.
- Proficient knowledge of food-cost management systems and processes.
- Strong financial acumen.
- Ability to lead and empower a team.
- Excellent communication skills for working with and guiding managers and team members, and communicating with guests.
- Ability to taste and evaluate food and beverage products.
- Flexible schedule and ability to work different shifts, including shifts with undefined end times.
- Ability to reach, bend, stoop, and frequently lift more than 20 pounds.
- Ability to stand for long periods.
Nice To Haves
- 10 or more years of experience in restaurant or hospitality leadership.
- Bachelor’s degree.
Responsibilities
- Provide timely, genuine hospitality and ensure guests feel important and welcome.
- Ensure excellent service and hospitality from the entire team.
- Lead and coach the team to achieve exceptional guest-service and employee-satisfaction results.
- Oversee hiring, training, development, promotion, and performance management.
- Guide restaurant departments in maintaining excellent and efficient business operations.
- Manage profit-and-loss considerations according to budget and verify payroll each pay period.
- Ensure the business delivers on the brand promise while achieving desired profitability.
- Develop and implement strategies to increase revenue and contain costs.
- Run hands-on shifts during high-volume periods.
- Follow and ensure team members follow company safety and sanitation policies and procedures.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
