General Manager
About The Position
Tip Top Garage Doors is seeking a hands-on General Manager to lead its service and installation teams in Charlotte, North Carolina. The role oversees daily operations, field performance, scheduling, inventory, safety, and profitability, with the aim of delivering strong customer experiences and financial results. The General Manager partners with Sales to drive revenue and margin, maintains OSHA compliance and safety training, resolves customer concerns, and supports hiring, onboarding, and team development. The position offers a stated pay range of $110,000–$150,000. Compensation may include commissioned amounts; the posting says these amounts are not guaranteed and are not a salary offer. Candidates must undergo pre-employment background and drug screenings and a motor vehicle record check. Tip Top may provide reasonable accommodations to qualified individuals with disabilities. Guild Garage Group LLC is an Equal Opportunity Employer.
Requirements
- Operations leadership experience; home services experience is preferred.
- Knowledge of residential and commercial garage doors.
- Strong financial and data analysis skills.
- Excellent communication and leadership abilities.
- Valid driver's license.
Nice To Haves
- Experience with ServiceTitan is strongly preferred.
- Home services operations experience is preferred.
Responsibilities
- Lead service and installation operations.
- Manage dispatch, scheduling, and technician performance.
- Oversee inventory, fleet maintenance, and operational reporting.
- Partner with Sales to drive revenue and margin.
- Maintain OSHA compliance and safety training.
- Resolve customer concerns and uphold quality standards.
- Assist with hiring, onboarding, and team development.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Paid holidays
- 401(k) with employer match
- Employer-paid life insurance
- Employer-paid long-term disability insurance
- Employer-paid short-term disability insurance
- Growth opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
