General Manager Jobs

About The Position

Requirements

• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
• Knowledge of cash handling procedures, including cashier accountability and deposit control.
• Ability to perform cash register functions to generate reports.
• Knowledge of inventory management and merchandising practices.
• Effective oral and written communication skills.
• Effective interpersonal skills.
• Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
• Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
• Good organizational skills and attention to detail.
• Ability to solve problems and handle a variety of situations.
• Valid driver’s license.

Nice To Haves

• High school diploma or equivalent preferred.
• One year of management experience in a retail environment preferred.

Responsibilities

• Recruit, select, and retain qualified employees in accordance with labor laws and Company policies, and ensure the store is properly staffed.
• Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling up to and including termination.
• Make recommendations regarding employee pay rates and advancement.
• Regularly communicate performance, conduct, and safety expectations, and coordinate meetings and events to encourage safety, security, and policy compliance.
• Ensure the store is properly staffed and opened and closed effectively each day; open at least twice and close at least twice per week.
• Review operating statements to identify business trends, including sales, profitability, and turn, as well as expense control opportunities, potential shrink, and errors.
• Order merchandise to meet or exceed in-stock targets; review the ordering plan, seasonal direction, and inventory management issues weekly; and follow up on Basic Stock Replenishment and cycle counts.
• Facilitate efficient merchandise staging, stocking, and storage by following Company work processes.
• Ensure merchandise is presented according to established practices, including proper use of fixtures, product pricing, and signage.
• Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash control procedures.
• Provide leadership in delivering superior customer service.
• Maintain a clean, well-organized store and a safe, secure working and shopping environment.
• Ensure the store has the tools needed to perform required tasks.
• Follow Company policies and procedures and ensure employee compliance.
• Complete paperwork and documentation according to guidelines and deadlines.