Resident General Manager WoodSpring Suites Winston-Salem Hanes Mall

Concord Hospitality Enterprises • Winston-Salem, NC

5d

About The Position

Concord Hospitality is seeking an experienced and driven General Manager to lead the team at WoodSpring Suites Winston-Salem Hanes Mall and ensure exceptional hotel operations. The General Manager hires, motivates, and guides management and serves as a key liaison between the hotel brand, owners, and Concord.

The role includes oversight of hotel operations and brand standards, financial and supply management, guest satisfaction, team development, and community relationships. It also involves hands-on support with room stripping, laundry, common-area cleanliness, and bi-weekly room inspections.

Requirements

• Proven experience as an Economy Extended Stay General Manager or in select-service hotel operations.
• Strong sales and networking skills with a track record of driving financial results.
• Leadership abilities, including hiring, mentoring, and motivating teams.
• Organized, detail-oriented, and results-driven.

Nice To Haves

• Prior General Manager experience preferred.

Responsibilities

• Hire, mentor, and lead a management team aligned with company values.
• Assist with stripping rooms, folding laundry, maintaining common-area cleanliness, and conducting bi-weekly room inspections.
• Oversee hotel operations and ensure brand standards and training are met.
• Manage budgets, supplies, and deadlines to achieve financial targets.
• Represent the hotel while networking with city officials and community stakeholders.
• Drive guest satisfaction scores through effective leadership and service excellence.
• Foster a positive work environment that rewards and recognizes team achievements.
• Inspire and support team members to reach their full potential, leading with integrity, transparency, respect, and professionalism.

Benefits

• Medical, dental, vision, life, and disability insurance for full-time associates.
• 401(k) with company match.
• Tuition assistance.
• Discounted hotel stays.
• Extensive training and career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed