Broista - Winston-Salem, NC

Dutch Bros • Winston-Salem, NC

12h

About The Position

Dutch Bros Coffee is hiring a Broista to serve customers in a fast-paced, high-energy coffee shop environment. As the face of Dutch Bros, the Broista connects with customers, provides friendly and attentive service, prepares high-quality drinks efficiently, and helps create a positive experience on every visit. The role involves working on your feet and moving quickly while serving a steady flow of customers, including shifts of up to 10 hours. Broistas work closely with their crew, maintain a clean workspace, and follow food safety standards. Training, certifications, and knowledge tests are provided to support employees in meeting Dutch Bros standards.

The company describes a people-focused, team-oriented culture centered on kindness, community, and employee growth. Compensation is $10.00 per hour in base pay, plus tips; the posting cites average tips of $5.65 per hour based on 2025 reporting and notes that actual tips may vary. Other stated perks include tuition reimbursement opportunities, free drinks and food on shift, Dutch Bros merchandise and giveaways, and opportunities for career growth.

Requirements

• Enjoy connecting with people and providing positive customer experiences.
• Adapt quickly, work efficiently during busy periods, and remain kind under pressure.
• Be team-oriented and willing to support coworkers as needed.
• Maintain a positive, considerate attitude, including during inclement weather.
• Be committed to personal growth and improvement.
• Be able to work on your feet and move quickly for shifts of up to 10 hours.
• Be able to push, pull, lift, or carry up to 65 pounds.
• Have reliable transportation to arrive on time for scheduled shifts and mandatory meetings.
• Complete training, certifications, and knowledge tests to meet Dutch Bros standards.

Responsibilities

• Greet customers warmly, make genuine connections, and help make each visit enjoyable.
• Help customers understand the menu and discover drinks they may enjoy.
• Represent Dutch Bros values and bring positive energy to the team and customer interactions.
• Prepare high-quality drinks efficiently in a busy shop.
• Arrive on time for scheduled shifts and mandatory meetings, and communicate availability.
• Keep the workspace tidy and follow food safety standards.
• Support coworkers and contribute to the team's work.

Benefits

• Tuition reimbursement opportunities
• Free drinks and food on shift
• Dutch Bros merchandise and giveaway items
• Career growth opportunities within shops, headquarters, the Emerging Talent Program, and warehouse/fulfillment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed