General Manager

Panera Bread • Oconomowoc, WI

5d

About The Position

The General Manager leads a Panera bakery-cafe team and oversees the location’s operations and success. The role takes ownership of operational performance, staffing, team development, guest experience, food and service quality, costs, inventory, and compliance. The General Manager creates a supportive workplace where team members can thrive and guests feel welcome, while executing company strategies and initiatives.

Requirements

• At least 18 years of age.
• Proven ability to drive positive results through strong business acumen.
• Proven ability to run effective shifts while directing, motivating, coaching, and developing others in a fast-paced environment.
• ServSafe certification or ability to achieve certification.
• Ability to work flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities.
• Ability to lift, carry, push, or pull objects weighing up to 25 pounds.
• Ability to stand and walk for up to 6 hours.
• Ability to communicate clearly and quickly understand directions from guests and associates in a loud environment.
• Any job offer is conditional upon the results of a background check.

Nice To Haves

• 3 or more years of restaurant General Manager experience.

Responsibilities

• Lead the bakery-cafe team, including staffing plans, scheduling, people development, career development, performance management, training, and succession planning.
• Hire, onboard, and train team members; motivate, engage, inspire, and celebrate the team.
• Manage team performance to meet bakery-cafe goals, operational and quality standards, and guest-service expectations.
• Develop managers on people processes and Panera’s Guiding Values and Behaviors.
• Follow operational procedures and execute company strategies and initiatives.
• Ensure guests are delighted by the quality of food, service, and staff, and build relationships that encourage long-term guest loyalty.
• Ensure team members follow company policies and procedures and comply with federal, state, and local regulations.
• Maintain a healthy and safe workplace that meets health, food, safety, and company culture standards.
• Manage the bakery-cafe’s costs and inventory.
• Help build a culture of warmth, belonging, growth, and trust.

Benefits

• Competitive pay and eligibility for quarterly bonuses
• Free on-shift meals and unlimited fountain beverages
• Paid vacation, sick time, and holidays
• Medical, dental, vision, and life insurance
• Pet insurance
• 401(k) with match available
• Career advancement and leadership development opportunities
• Tuition discounts
• Perks and rewards for team members
• Team member assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed