Epic Willow Analyst Jobs

About The Position

Requirements

• Bachelor's degree plus 3 years of IT or business experience.
• 3 years of Epic specific experience.
• Epic certified in supporting application plus additional proficiency/certification/badges in related application area

Nice To Haves

• Willow
• Beacon
• Research
• Cosmos

Responsibilities

• Routinely performs in-depth analysis of workflows, data collection, and other technical issues associated with the use of Epic software; is responsible for design, build, testing, and maintain those solutions
• Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required.
• Perform analysis to resolve application incidents, maintenance items, enhancement requests, upgrades / updates, and projects, collaborating with colleagues and across teams.
• Develop and maintain requirements / specifications and test cases for new or enhanced functionality to department applications. Ensure the test scripts have been created, reviewed, and updated to reflect workflow solutions.
• Modify Epic records, tables, and master files to support the application design, additions, and changes.
• Implement changes using documented procedures that are compliant with departments policies and procedures.
• Actively participate and contribute in team and cross-team meetings and maintain appropriate meeting records.
• Have expert understanding of your supported application, integration and general understanding of most all other Epic applications.
• Work independently 100% of the time
• Anticipate add on work and accomplish both within schedule. Role model for projects.
• Promote teamwork within and with other teams

Benefits

• medical
• dental
• vision
• short-term and long-term disability
• group term life insurance
• other optional voluntary benefits
• Wellness rewards program