Applications Analyst II-Epic-Willow-NON-REMOTE

Cape Fear Valley Health

5d•Onsite

About The Position

The Applications Analyst II applies information technology to maximize organizational benefits. The role supports, designs, procures, implements, and optimizes information systems for departments, provides recommendations, and works with management to achieve successful patient-care outcomes and meet the health system’s financial goals. This position is in the EPIC department at Cape Fear Valley Medical Center in Fayetteville, North Carolina, and is a day-shift, non-remote role. The analyst manages projects involving Information Services and Technology, including estimating time and costs, analyzing requirements, developing specifications, implementing and integrating systems, and maintaining assigned applications and programs. The role coordinates project tasks and schedules, works with programmers and vendors on design specifications, communicates project status and issues, develops and executes detailed test plans, reconciles project budgets, and provides technical assistance and training. The analyst also maintains in-depth knowledge of the team’s applications and performs other assigned duties.

Requirements

Bachelor’s degree in computer science, business administration, or a related field, or eight years of work experience in lieu of a degree.
Valid North Carolina driver’s license.
Three years of work history demonstrating knowledge of system analysis of business applications or a related field involving organization and procedures analysis.
One year of healthcare experience.
Proficiency in reading, writing, and speaking English.
Strong analysis and testing skills, including data gathering, problem solving, and test plan creation and execution.
Experience using structured methodologies for application design, development, testing, implementation, and maintenance.
Ability to manage multiple activities of varying complexity under time constraints.
Familiarity with change-control methods and experience setting priorities and communicating change impacts to diverse users.
Customer-service focus and ability to manage expectations by recommending solutions.
Strong problem-solving, communication, documentation, presentation, and facilitation skills; attention to detail; and interpersonal skills to build effective relationships with IT and business partners.
Strong organizational, decision-making, negotiating, and analytical skills, with the ability to influence outcomes.
Ability to work independently and in a team environment.
Ability to define system scope and objectives based on user needs and clinical and/or business requirements, in support of the health system’s strategic vision and goals.
Ability to work with user staff to build applications and train end users using a Train the Trainer methodology.
Ability to apply standard and nonstandard technology applications and adapt to changing technologies.
Ability to monitor and track detailed, moderately complex projects, systems, and data analysis.
Ability to recognize needs, anticipate outcomes and consequences of different approaches, and modify plans to achieve desired outcomes.
Ability to independently learn and adapt techniques and new ideas to changing situations.
Awareness of current information technology and ability to apply that knowledge to operational needs.
Ability to develop working knowledge of systems and integrate that knowledge to achieve innovative solutions.
Ability to independently plan and manage projects, including resources, staff, and goals.
Ability to complete assignments effectively, including overseeing the completion of others’ assignments.
Hearing and verbal ability to interact professionally with staff, managers, and vendors.
Visual acuity to work with computerized displays and printouts.
Manual dexterity to use a standard keyboard.
Ability to respond to remote locations.

Responsibilities

Provide project management for projects requiring Information Services and Technology involvement.
Use project management tools and perform time and cost estimates, analysis, specification, development, implementation, integration, and maintenance for assigned systems and programs.
Determine or assist in determining project tasks and timetables.
Work with programmers and/or solution vendors to implement design specifications.
Assign or assist in assigning tasks to project team members.
Communicate project problems, status, and action items to superiors and associates to support timelines and coordination across teams.
Develop detailed test plans and complete rigorous testing.
Reconcile project budgets.
Provide technical assistance and training to user staff, programming personnel, and operations personnel.
Maintain in-depth knowledge and understanding of applications managed by the team.
Perform other duties as assigned.