Application System Analyst II - Epic Willow Ambulatory
About The Position
Under general supervision, gathers and analyzes user needs for developing and modifying clinical or business applications in a healthcare environment. Writes documentation specifications, conducts fact-finding, analyzes complex results, and proposes solutions or recommendations. Builds, configures, and modifies applications using existing application tools. Performs complex analysis, design, development, testing, and support for assigned applications. Tracks and follows up on operational issues and questions, participates in application and impact analysis, and provides advanced support and technical guidance to end users and less experienced personnel. Develops testing scripts, prepares application and project documentation, and participates in project planning, cost estimation, and application design under change-management processes.
Requirements
- Bachelor's degree in a health, science, or business field, or equivalent professional experience.
- Three years of progressively responsible experience in information applications, including one year performing programming or application analysis, or equivalent experience such as business analysis.
- Experience as a provider, clinician, or ancillary-services professional participating in a system implementation as a subject matter expert or super user may be substituted for the specified experience.
- Demonstrated competence in analysis and problem-solving, particularly user relations, data-gathering techniques, and management information applications.
- Ability to develop technical specifications for all aspects of applications and familiarity with problem analysis, hardware/software configurations, and application integration.
- Understanding of how applications affect business processes and of relationships and integration among organizational applications.
- Ability to supervise a project team of analysts, end users, and consultants by coordinating daily activities, delegating tasks, and reviewing work.
- Effective verbal and written communication skills to advise and consult with users and present project findings and recommendations.
- Effective customer-service skills and ability to work with all organizational levels.
- Excellent organizational skills; confidence and creativity.
- Additional certifications may be required.
Nice To Haves
- Epic Willow Ambulatory Certification recommended.
- Epic Willow Inventory Certification recommended.
- Experience working in a healthcare environment preferred.
Responsibilities
- Performs complex analysis, design, development, testing, and support services for assigned applications.
- Oversees day-to-day tracking and follow-up on operational issues and questions.
- Participates in and oversees application analysis and impact analysis for new or changed applications, processes, or systems.
- Provides advanced application support and guidance to end users and technical guidance to less experienced personnel; serves as a point of contact for application problems and identifies resolutions.
- Develops testing scripts and participates in testing.
- Makes recommendations and provides alternatives for development and support initiatives.
- Prepares application documentation, analytical reports, functional specifications, training manuals, and status reports.
- Participates in project planning discussions and assists with cost estimates, timelines, staffing requirements, and cost justifications.
- Oversees and assists with application design under change-management and user-development-request processes.
- Prepares application documentation for operations, establishes programming specifications for user departments, and assists in developing departmental policies and procedures for clinical applications.
- Coordinates project-team activities, delegates tasks and responsibilities, and reviews work.
- Teaches application functionality, design standards, and process changes to end users and trains trainers.
- Adheres to application security and control procedures in accordance with departmental, vendor, and regulatory standards.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
