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Store Manager - Schaumburg, IL

TravisMathewSchaumburg, IL
Onsite

About The Position

TravisMathew is a premium apparel brand established in 2007, known for bridging the gap between performance and lifestyle clothing, inspired by the Southern California aesthetic. The company has grown to be a leading innovator in lifestyle performance apparel, operating through premium wholesalers, a robust e-commerce business, and retail stores globally. The Store Manager is tasked with overseeing the daily retail operations of their assigned store, encompassing sales and service, team leadership, and ensuring operational excellence.

Requirements

  • Proficient in Microsoft Applications
  • Proficient in point-of-sale (POS) systems
  • Experience with back office operations management, visual merchandising and recruitment / training
  • Strong written and verbal communication skills
  • Ability to manage and mentor a team
  • Ability to work effectively and collaboratively with cross-functional teams and stakeholders
  • Ability to make decisions independently, or escalate when applicable
  • Ability to work non-traditional hours; weekends, evenings and holidays
  • Minimum 2 years’ experience in retail store management
  • Minimum 4 years’ experience in a client services related capacity

Nice To Haves

  • Bachelor’s Degree in Business or related field preferred

Responsibilities

  • Develop and implement strategies to drive sales and key performance indicators
  • Manage store P&L by driving top line revenue and strategically managing expense budgets to meet overall profitability goals
  • Implement product and visual merchandising directives and techniques to maximize space and drive sales
  • Manage and communicate merchandise opportunities to District Manager/ buying team
  • Analyze customer profiles, buying trends, and competitive information to impact and drive business
  • Create and manage in-store events, marketing initiatives and CRM activity to drive and reward repeat business
  • Support new store openings, remodels, pop-ups and special events as needed
  • Communicate staffing, merchandising and operational needs to HQ team
  • Manage and achieve or exceed all inventory and shrink goals; plan and execute bi-annual Physical Inventory
  • Manage inventory control procedures including product receipt, transfers and returns
  • Provide direction, feedback and coaching to foster collaboration and productivity
  • Recruit, train and retain an exceptional team of support managers and client experience focused associates
  • Train and coach team to meet and/or adhere to client service standards and company policies and procedures
  • Manage store-level HR functions, including associate scheduling and timecard review / approval
  • Manage and maintain store cleanliness and organization, including front of house and stock space

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