Manager: Integrated Leaves

Pima Community College District•Tucson, AZ

About The Position

The Manager: Integrated Leave provides leadership, operational oversight, and subject matter expertise for Pima Community College’s employee leave programs, FMLA, disability administration, and ADA/ADAAA compliance. The Manager serves as the College’s principal advisor to leadership and designated authority for employee ADA and leave program administration, and supervises staff responsible for medical leave, workplace accommodation case management, and benefits administration. The role oversees employee leave and disability programs, ADA accommodation processes, complex cases, compliance practices, documentation, training, and cross-functional coordination. In partnership with the Benefits Manager, the Manager also shares strategic and operational responsibility for the employee benefits ecosystem, including compliance, vendor governance, plan design and administration, communications, and open enrollment readiness. The position uses HR and business information systems to administer programs, analyze data, prepare reports, and improve operational efficiency.

Requirements

Bachelor’s degree in Business Management, Human Resources, or a closely related field, and three to five years of related experience, and one to three years of supervisory experience; or an equivalent combination of certification, education, and experience sufficient to perform the essential duties.
Knowledge of regulatory compliance principles and practices.
Knowledge of human resources principles and practices.
Knowledge of HR and business information systems, including cloud-based and Enterprise Resource Planning systems.
Ability to use computers, portable computing devices, peripherals, operating systems, and applicable software.
Knowledge of internal and external customer service principles and practices.
Effective written and oral communication skills.
Independent decision-making skills.
People leadership and supervision skills.
Organization, coordination, and management skills.
Problem-solving skills.
Ability to apply analytical and critical thinking, draw conclusions, and prepare accurate reports of results.
Ability to develop and maintain effective and positive working relationships.
Must live and work within the state of Arizona as a condition of employment.
Successful completion of a background check is required.

Nice To Haves

Master’s degree in Business Administration or a closely related field of study.
Five or more years of related experience.

Responsibilities

Direct and oversee the College’s employee ADA/ADAAA program, including procedures, compliance practices, and documentation standards.
Manage administration of employee leave and disability programs, including FMLA, short- and long-term disability, parental, medical, military, and donated leave.
Supervise, evaluate, mentor, hire, and train staff responsible for medical leave case management, workplace accommodations, and benefits administration; assign and prioritize work, monitor performance, support professional development, and take or recommend disciplinary action as needed.
Partner with the Benefits Manager as co-administrator and strategic partner for the employee benefits ecosystem, including long-term strategy, compliance, vendor governance, plan design and administration, communications, workflows, and open enrollment readiness.
Oversee ADA accommodation requests and guide assigned staff; directly manage high-complexity, high-risk, or contested cases as needed.
Guide the interactive accommodation process with employees, supervisors, and administrators.
Oversee evaluation of complex medical documentation, job analyses, and on-site workplace assessments to determine qualifying disabilities, functional limitations, and effective reasonable accommodations.
Review and give final approval to determination notices, formal accommodation agreements, and appeal responses; draft documents as needed and consult College Legal Counsel when appropriate.
Coordinate with College leadership, Benefits, Payroll, HR Operations, and other departments on employee status transitions, including leave, return to work, and light-duty assignments; resolve cross-functional issues and promote consistent application of policies.
Resolve complex or disputed leave and ADA matters as the primary escalation point, including disputed FMLA designations and overlapping leave and ADA situations; make final determinations in consultation with Legal Counsel and College leadership as appropriate.
Direct and oversee College-wide training for supervisors, administrators, and department leadership on ADA obligations, essential job functions, FMLA manager responsibilities, and leave policies; develop and deliver training as needed.
Serve as the College’s principal resource for interpreting employee ADA and leave policies and procedures.
Partner with College Legal Counsel, Risk Management, and Employee Relations on complex medical separations, fitness-for-duty evaluations, disability claims, and legal compliance reviews.
Maintain secondary oversight of ACA compliance tracking, annual open enrollment activities, and vendor relationships managed by direct reports.
Use HR and business information systems, including cloud-based and ERP systems, and applicable hardware and software to support program administration, reporting, and operational efficiency.
Analyze employment status, benefits enrollment, and leave utilization; compile executive metrics, develop and deliver complex reports, and audit data accuracy.
Lead process-improvement initiatives to streamline intake, reduce processing times, and improve accuracy and operational efficiency.
Perform other duties and responsibilities as assigned or directed by the supervisor.