Benefits & Leaves Specialist

Abode•Fremont, CA

6d•Onsite

About The Position

The Benefits & Leaves Specialist administers employee benefits and leaves of absence for more than 800 employees across multiple Abode entities. The role coordinates timely benefits communications, provides employee customer service and education, and supports a healthy and supportive work environment. The specialist administers benefits enrollments, qualifying life events, terminations, claims, COBRA, open enrollment, and related health and wellness activities. The role maintains accurate benefits data across multiple HCM systems, supports employees with plan and enrollment questions, coordinates benefit orientations, reviews invoices, and helps ensure compliance with applicable federal and state requirements. The position also administers disability and leave claims, accommodations, and Workers’ Compensation matters. It serves as a key contact for employees requesting leave or accommodations, coordinates the interactive process, communicates requirements and timelines, maintains documentation and tracking, and interprets applicable leave laws. Additional duties include administering benefits and leave systems, troubleshooting issues, maintaining employee information, preparing reports, and responding to verifications and information requests.

Requirements

High school diploma or equivalent.
At least 3–5 years of experience administering benefits and leaves of absence.
Proficiency with MS 365 cloud-based systems, HCM systems, benefits administration systems, and leave management systems.

Nice To Haves

Experience with UKG, TILT, FMLA Source, or Paylocity.
Non-profit experience.

Responsibilities

Administer day-to-day employee benefits, including enrollments, qualifying life events, terminations, claims, COBRA, and other health- or wellness-related events.
Review benefits data and conduct regular audits to ensure the accuracy and integrity of enrollments across multiple HCM systems.
Serve as the primary employee contact for benefits eligibility, questions, claims, enrollment information, and plan changes, working toward timely resolution.
Lead benefits orientation and assist employees with new-hire enrollment and qualifying life event changes.
Respond to questions about 403(b) enrollments, plan changes, contributions, and distributions in collaboration with the finance department.
Lead and execute open enrollment across multiple platforms in partnership with the HR Director and benefits brokerage.
Coordinate health and wellness opportunities, events, and feedback surveys.
Review monthly benefits invoices, update carriers as needed, and ensure timely submission to finance for payment.
Ensure compliance with applicable federal and state regulations affecting benefits and administer statutory reporting.
Administer disability and leave claims, including medical, personal, ADA, FMLA/CFRA, bereavement, Workers’ Compensation, and other leaves.
Serve as the primary contact for employees requesting leave or accommodations and coordinate the interactive process, communications, meetings, documents, tracking, and applicable state disability claims.
Interpret FMLA, ADA, and state-law implications and provide employees with information about leave and disability matters.
Coordinate Workers’ Compensation claims and the ergonomic request process.
Respond to employment verifications related to leave or disability claims, garnishments, and requests for benefits or leave information.
Administer benefits and leave systems, including maintaining employee information, auditing, implementing modules and feed integrations, and troubleshooting technical issues.
Prepare reports as requested and perform other duties and assignments as requested.