Director of Extended Leaves & Benefits

City of New York•New York, NY

About The Position

The Office of the Bronx District Attorney is seeking an experienced, detail-oriented professional to serve as Director of Extended Leaves and Benefits within the Human Resources team. The Director oversees employee benefits, retirement services, and extended leaves of absence, ensuring compliance with applicable laws, regulations, and policies. The role manages complex benefits and leave matters, establishes effective procedures, ensures accurate and timely processing, and advises employees and management. The Director coordinates with internal and external stakeholders, oversees employee education and training, analyzes workforce trends, and reports to senior management to support operational efficiency and informed decision-making. The role operates in a dynamic public-sector environment and requires sound judgment, discretion, professionalism, and the ability to manage sensitive and complex personnel matters while balancing employee service needs with agency operational requirements.

Requirements

Meet one of the stated qualification pathways: a bachelor’s degree and four years of satisfactory, full-time, progressively responsible clerical/administrative experience involving independent decision-making concerning program management or planning, resource allocation, and scheduling and assignment of work; an associate degree or 60 semester credits and five years of such experience; a high school diploma or equivalent and six years of such experience; or equivalent education and/or experience.
Each qualification pathway requires at least 18 months of administrative, managerial, executive, or supervisory experience supervising staff performing clerical/administrative work of more than moderate difficulty.
Demonstrate strong leadership, organizational, and program management skills, including the ability to prioritize competing deadlines.
Have excellent written and verbal communication, analytical, problem-solving, and decision-making skills.
Be able to manage complex cases, analyze data, and improve processes with strong attention to detail.
Maintain strict confidentiality and handle sensitive employee and medical information.
Collaborate effectively with employees, management, unions, and external agencies.
Be proficient in Microsoft Office, reporting tools, and HR management systems.
Provide accurate, timely, and professional employee service.

Nice To Haves

Experience in employee benefits, retirement services, leave administration, or Human Resources.
Knowledge of federal and New York State leave laws, including FMLA and PFL, and public-sector benefits and pension programs.

Responsibilities

Oversee employee benefits administration, retirement processing, and retirement consultations.
Resolve complex benefits issues and ensure accurate, timely, and compliant service delivery.
Oversee FMLA, Paid Parental Leave, Paid Family Leave, medical, personal, and Workers’ Compensation leaves.
Monitor leave balances, documentation, extensions, and return-to-work dates.
Ensure leave compliance and improve leave tracking and internal controls.
Coordinate with external benefits and retirement agencies to resolve issues and facilitate benefits administration.
Collaborate with Payroll, Timekeeping, EEO, and agency divisions to obtain documentation and communicate employee status updates.
Oversee benefits and leave training, including benefits team participation in New Hire Orientation.
Develop training materials and presentations to improve employee awareness and understanding of available programs.
Analyze leave, retirement, benefits, and attendance trends to support workforce planning.
Monitor case status and processing timelines and provide reports and recommendations to senior management.
Oversee daily operations, prioritize workloads, and guide staff in resolving complex cases.
Ensure compliance, accuracy, confidentiality, and quality control while improving processes and service delivery.