Benefits Specialist

Brightstar Lottery•Providence, RI

3d•$55,631 - $98,467•Hybrid

About The Position

The Benefits Specialist is responsible for the day-to-day administration, compliance, and support of Brightstar’s employee benefit programs, with a specialization in Leave of Absence administration. The role is a key resource for employees, HR partners, payroll, and vendors, ensuring accurate administration of US and Canada leave programs as well as health and welfare plans, retirement programs, spending accounts, and wellness initiatives. The specialist administers leave programs and processes, including FMLA, disability, state leave programs, military leave, and personal leaves, and coordinates with third-party leave and disability vendors. The position also administers a broad range of benefit programs, processes enrollment and eligibility changes, supports payroll integrations, and resolves employee and vendor escalations. The role supports regulatory compliance, annual testing and notices, vendor management, Open Enrollment, employee communications, reporting, audits, and participation analysis. It also supports global employee benefit programs in partnership with regional HR teams, vendors, brokers, and internal stakeholders across multiple countries.

Requirements

Bachelor's degree required.
At least 3 years of benefits administration experience, with strong knowledge of leave administration and regulatory compliance.
Technical proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
Strong communication and time management skills.
Strong organizational skills and the ability to handle numerous projects simultaneously while maintaining accuracy and attention to detail.
Ability to treat highly confidential information with utmost integrity.

Responsibilities

Administer US and Canada Leave of Absence programs and processes as the subject matter expert.
Administer FMLA, disability, state leave programs, military leave, and personal leaves.
Coordinate with third-party leave and disability vendors.
Monitor leave activity and ensure timely communications and documentation, and compliance with local, state, and federal laws.
Administer medical, dental, vision, life, disability, voluntary benefits, EAP, FSA, HSA, COBRA, and 401(k) programs.
Process enrollments, qualifying life events, terminations, and eligibility changes in the ADP Benefits portal, and update the system as necessary.
Partner with payroll to ensure accurate deductions and integrations.
Resolve employee and vendor escalations related to eligibility, coverage, and claims.
Support global employee benefit programs in partnership with regional HR teams, vendors, brokers, and internal stakeholders across multiple countries.
Ensure compliance with ERISA, COBRA, HIPAA, ACA, IRS regulations, FMLA, ADA, and applicable local, state, and federal laws.
Support annual nondiscrimination testing for 401(k), FSA, and self-insured health plans.
Coordinate required annual notices and audit support activities.
Serve as liaison with carriers, third-party administrators, brokers, and consultants.
Support Open Enrollment planning, communications, testing, and employee education.
Develop benefit communications, guides, FAQs, and presentations.
Prepare reports, conduct audits, monitor participation trends, and support compliance reporting.