Benefits Specialist

Precoat Metals•Fort Worth, TX

1d•Onsite

About The Position

AZZ is seeking a detail-oriented, service-driven Benefits Specialist for its Total Rewards team at the Fort Worth, Texas corporate office. Reporting to the Director of Total Rewards, this role administers employee benefits programs, manages leave-of-absence and accommodation cases, coordinates benefits education and events, and analyzes benefits data and market trends to support program recommendations. The position also provides customer service and resolves day-to-day employee inquiries. Responsibilities may evolve as the Total Rewards team grows.

Requirements

2–5 years of experience administering employee benefits programs.
Advanced Microsoft Excel skills, including pivot tables, XLOOKUP/VLOOKUP, conditional formulas, and data validation.
Experience in data analysis and reporting, including reconciling data across multiple systems or sources.
Strong customer service and communication skills.
Excellent problem-solving skills and the ability to handle sensitive and confidential situations professionally.
Strong attention to detail and organizational skills.
Proficiency in Microsoft Office Suite.
Bachelor’s degree in Human Resources or a related field, or equivalent work experience demonstrating the required knowledge, skills, and abilities.

Nice To Haves

Experience administering leave-of-absence programs, including FMLA and ADA accommodations, is strongly preferred.
Experience planning employee events or developing benefits education materials is preferred.
Bilingual English/Spanish skills are strongly preferred.
Proficiency in Oracle R12 and/or People Connect is preferred.
HR or benefits certifications such as SHRM-CP, PHR, CEBS, or CLMS are strongly preferred.

Responsibilities

Administer health, dental, vision, life, and disability plans, including enrollments, qualifying life event changes, and terminations.
Respond to employee benefits questions and resolve day-to-day concerns accurately, promptly, and courteously.
Support open enrollment through employee meetings, materials, and follow-up.
Maintain accurate benefits records and ensure compliance with company policies and applicable regulations.
Manage leave-of-absence cases from intake through return to work, including FMLA, applicable state leave laws, and company leave policies.
Coordinate ADA accommodation requests through the interactive process in partnership with HR and managers.
Liaise with the third-party leave and disability administrator to support timely intake, determinations, and employee communications.
Track leave dates, deadlines, and required notices; maintain confidential leave records in accordance with legal requirements.
Coordinate with HR and Payroll regarding pay status, benefit continuation, and premium collection during leave.
Support consistent leave processes across AZZ business segments.
Coordinate benefits education materials and events, including health fairs, lunch-and-learns, and wellness activities.
Develop benefits content for employee newsletters and other communications in partnership with internal communications.
Coordinate event logistics, presenters, and educational materials with carriers, vendors, and the benefits broker.
Track event participation and program engagement to measure effectiveness.
Build and maintain Excel reports and trackers for benefits enrollment, leave activity, and vendor billing.
Reconcile monthly carrier and vendor invoices against enrollment and payroll deduction data, and resolve discrepancies.
Analyze benefits and leave data to identify trends, errors, and cost drivers, and summarize findings for the Director of Total Rewards.
Research benefits trends, market practices, and aggregate utilization data to recommend benefits, wellness programs, and employee resources.
Audit data across HR systems, carriers, and vendors to ensure accuracy.
Use and help administer HR systems such as Oracle R12 or People Connect to manage benefits and leave data and processes.