Benefits Specialist

Troon • Scottsdale, AZ

8d

About The Position

Under general supervision, the Benefits Specialist supports benefits administration, including invoice processing, reconciliations, payments, regulatory compliance, employee inquiries, and claims resolution. The role supports benefit enrollment and communications and Troon’s well-being initiatives.

The position works with Benefits, Accounting, Payroll, employees, and vendors to resolve issues and ensure accurate benefits data, reporting, deductions, and on-time payments. It also supports ACA measurement and reporting, benefit self-pay payments, and HR and benefits projects as needed.

Troon is a professional club management company founded in 1990 and headquartered in Scottsdale, Arizona. It operates more than 900 locations across 45+ states and 27+ countries, providing services in golf, hospitality, and residential communities.

Requirements

• Associate degree or equivalent combination of education and work experience.
• At least 2 years of experience in benefits administration or similar experience, such as Accounting, Finance, or general HR.
• Strong attention to detail demonstrated through previous work experience.
• Ability to manage multiple tasks and assignments concurrently and efficiently.
• Strong commitment to teamwork and cross-departmental collaboration.
• General understanding of accounting principles related to benefits administration.
• Familiarity with insurance billing reconciliations and benefits management systems.
• Experience working in a multi-state and multi-site environment.
• Proficiency in HRIS applications and Microsoft Excel, including VLOOKUP and pivot tables, Word, Outlook, and OneNote.

Nice To Haves

• Knowledge of benefits laws and regulations, including the Affordable Care Act (ACA), ERISA, and recordkeeping provisions.

Responsibilities

• Understand the flow of employee benefit data to ensure accurate processing and reporting.
• Assist with day-to-day benefits administration and respond to employee benefit inquiries.
• Support Life Events and the benefits enrollment process within the HRIS system.
• Collaborate with team members and vendors to resolve customer service issues and determine appropriate actions.
• Assist with reviewing and resolving issues in the enrollment system, Open Enrollment process, and benefits Self-Service platform.
• Reconcile and approve benefit billing invoice payments; work with Benefits, Accounting, and Payroll to resolve discrepancies between enrollment and deductions and ensure on-time payments.
• Review, research, and resolve error reports generated by benefit vendors.
• Run monthly and annual ACA Initial Measurement processes, distribute results, and update the ACA benefits guide monthly.
• Process benefit self-pay premium payments, clear deduction arrears, and provide deposit allocations to Accounting.
• Support well-being initiatives, including event organization, communications, and engagement.
• Support and participate in project teams and other HR- and benefits-related duties and projects as needed.

Benefits

• Medical, dental, and vision coverage, subject to applicable plan terms.
• 401(k) with employer match for employees age 19 and older, subject to applicable plan terms.
• Paid time off (PTO) and leaves of absence in accordance with applicable law and eligibility criteria.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree