mgr district- Central Maryland

Starbucks Coffee Company•Columbia, MD

2d•$97,400 - $146,000

About The Position

The District Manager directs a multi-unit portfolio of Starbucks stores by planning district-level strategies and ensuring their consistent implementation. The role focuses on developing extraordinary Store Managers, building diverse teams that understand their markets and customers, creating great customer experiences, supporting store growth, and engaging with local communities. The position is performance-driven through a people-centered approach. The District Manager develops strategies to help each store meet its financial, operational, and customer-service goals while accounting for its individual strengths and challenges. The role leads and coaches Store Managers, serves as a resource on customer issues, staffing and management, store operations, and company policies and procedures, and supports store teams in their work as retail operators and business owners. This is a full-time role that regularly requires more than 40 hours per week, with variable hours that may include early mornings, evenings, weekends, and holidays. Applicants must provide legal documentation establishing their identity and eligibility to work in the country where they apply.

Requirements

At least 5 years of retail experience managing two or more stores, departments, or units, including P&L, inventory, operations, and customer service.
At least 5 years of management experience leading a team of six or more, including training and coaching.
At least 3 years of experience in a customer-service-oriented role.
Experience in a multi-unit environment and knowledge of retail or restaurant industry operations and financial reporting.
Strong leadership and communication skills.
Strong organizational, interpersonal, and problem-solving skills.
High school diploma or GED minimum. A college degree in business or a closely related field, or at least 4 years of U.S. military service, may substitute for a portion of the required experience.
Legal documentation establishing identity and eligibility to be legally employed in the country where applying.
Ability to work full time, regularly in excess of 40 hours per week, including variable hours such as early mornings, evenings, weekends, and/or holidays.

Responsibilities

Develop district-level strategies to achieve each store’s financial, operational, and customer-service goals, addressing each store’s strengths and challenges.
Motivate, coach, and develop Store Managers as team leaders, retail operators, and business owners.
Provide expertise and support on customer issues, team staffing and management, store operations, and company policies and procedures.
Direct a multi-unit portfolio of stores and ensure consistent implementation of district strategies.
Develop diverse teams that understand their markets, communities, and customers.

Benefits

Medical, dental, and vision insurance
Basic and supplemental life insurance and other voluntary insurance benefits
Short-term and long-term disability
Paid parental leave
Family expansion reimbursement
Paid vacation from date of hire
Sick time accrued at 1 hour for every 25 hours worked
Eight paid holidays and two personal days per year
401(k) retirement plan with employer match for eligible partners
Discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
Incentivized emergency savings and financial well-being tools
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
Student loan management resources and access to other educational opportunities
Backup care
DACA reimbursement