Branch Manager - South Central Maryland District

Wells Fargo•Glen Burnie, MD

2d•$35 - $63

About The Position

Wells Fargo is seeking an experienced, people-focused leader for a Branch Manager career within its National Branch Network. The Branch Manager serves as the branch sales leader, accountable for acquiring, deepening, and retaining customer relationships and driving growth across primary checking, deposits, lending, credit cards, and investments through disciplined execution, coaching, and performance management. The role leads and develops a team, fosters an engaged and accountable customer-focused culture, and balances business growth with operational risk management. New Branch Managers participate in the Branch Manager Readiness Program, which provides mentorship, job shadowing, hands-on experience, and practical learning in branch operations. Successful completion is required before transitioning into a Branch Manager position. Branch assignment depends on business need and branch availability. During training, the position is an interim, nonexempt role. Current Wells Fargo Branch Managers are not required to complete the program. The position requires a schedule that includes Saturdays and may require travel within the assigned geography up to 50% during the first six months, before or until placement in a specific branch. SAFE registration is required at employment; Wells Fargo initiates the process after the start date. Loan Originators must meet LO/CFPB requirements and Wells Fargo policies, including financial responsibility, character, fitness, and background screening standards. The position is not eligible for visa sponsorship.

Requirements

At least 5 years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education.
At least 2 years of leadership experience.
Ability to work a schedule that includes Saturdays.
SAFE registration is required at the time of employment; Wells Fargo initiates the registration process after the start date.
Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.
Must be able to meet applicable employment and education verification requirements.

Nice To Haves

Ability to hire, coach, and develop sales professionals and direct reports while fostering accountability, collaboration, adaptability, and high performance.
Demonstrated ability to lead a customer-focused sales culture and achieve measurable growth through coaching, accountability, disciplined execution, and ownership of performance, talent, and risk outcomes.
Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
Independent judgment and critical-thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
Success managing and coaching across affluent, high-net-worth, and business customer segments, identifying complex financial needs, and building relationships with customers, internal partners, and community stakeholders.
Ability to influence and educate customers about technology and explain the value of digital banking solutions.
Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention.

Responsibilities

Provide inclusive leadership to build and retain a high-performing team, set clear expectations, and manage performance through targeted coaching.
Lead the branch team in identifying customer financial needs and delivering consumer and business solutions that support customer value and business outcomes.
Use branch manager routines, observation, feedback, and follow-up to build employee capability, confidence, and productivity, and hold the team accountable for priorities and outcomes.
Partner with Wealth & Investment Management, Business Banking, and Home Lending sales partners to coordinate customer support and deepen relationships.
Help customers use available digital banking options through education and demonstration.
Use reporting and employee observations to identify strengths and opportunities, create action, and improve performance, primary bank relationships, and wallet share.
Balance growth, operational soundness, and talent decisions while managing risk, resolving issues, and modeling protective behaviors.
Follow applicable risk programs, Wells Fargo policies and procedures, and risk and compliance obligations; escalate and remediate issues in a timely and effective manner.