Branch Manager Central Coast District

Wells Fargo•San Diego, CA

1d•$38 - $67•Onsite

About The Position

Wells Fargo is hiring a Branch Manager (SAFE) for its National Branch Network within the Consumer Banking and Lending division. The position leads, manages, and develops a diverse team of direct and indirect reports, fostering engagement, commitment, and accountability for business outcomes. The Branch Manager leads a defined customer engagement process, coaches behaviors that improve the customer experience and grow the business, and supports operational excellence. Responsibilities also include executing policies and procedures in alignment with regulations, audit and escalation procedures, and managing branch people and financial resources. This SAFE position involves customer contact and may include offering or negotiating terms for, or taking applications for, dwelling-secured transactions. Employment is contingent on meeting SAFE Mortgage Licensing Act requirements, including acceptable background investigation results. The role also requires meeting Loan Originator requirements under Regulation Z and ongoing regulatory requirements. A schedule may include most Saturdays. This position is not eligible for visa sponsorship. The role is offered at locations in Nipomo, Santa Barbara, Greenfield, Grover Beach, Carmel, Santa Maria, San Luis Obispo, Pacific Grove, King City, Morro Bay, and Paso Robles, California. The stated base pay range is $37.50–$67.31; pay may vary based on factors including performance, skills, experience, and work location, and employees may be eligible for incentive opportunities.

Requirements

At least 5 years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination.
At least 2 years of leadership experience.
Ability to meet SAFE registration requirements at the time of employment and ongoing regulatory requirements.
Loan Originator positions must meet Consumer Financial Protection Bureau qualification requirements, including applicable financial responsibility, character, general financial fitness, and criminal background standards.
Ability to work a schedule that may include most Saturdays.
Must meet ongoing screening requirements, if applicable.
This position is not eligible for visa sponsorship.

Nice To Haves

Management experience, including hiring, coaching, and developing direct reports.
Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success.
Ability to analyze performance, understand strengths and opportunities, and execute plans that empower employees to achieve business objectives.
Independent judgment and critical-thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment.
Experience and knowledge coaching across customer segments, including affluent, high-net-worth, and small-business customers.
Experience building and maintaining effective relationships with customers, internal partners, and the community.
Extensive experience asking questions and identifying complex financial needs to provide relevant options to customers.
Ability to lead a team in influencing, educating, and connecting customers to technology and communicating the value of digital banking.
Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management, and loss prevention.
Ability to interact with integrity and professionalism with customers and employees.
Relevant military experience, including military protocol and instructions, enlisted evaluations, officer or leadership reporting, personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources, or military recruiting.

Responsibilities

Coach, develop, and build a high-performing team to execute business strategies, achieve results, and drive business growth.
Coach bankers to engage customers, understand their needs, build relationships, and help customers succeed financially.
Resolve low- to moderately-complex issues involving customer and employee experience, risk, and team and business growth to meet Branch Network objectives.
Identify ways to make banking easier for customers through education and demonstrations of digital options, supporting adoption and convenience.
Lead the branch and collaborate with stakeholders, peers, and internal partners to deliver a customer-centric experience.
Mentor and guide the development of direct reports and assist with hiring.
Execute policies and procedures in alignment with applicable regulations, audit requirements, and escalation procedures.
Manage the allocation of people and financial resources for the branch.
Follow applicable risk and compliance programs, escalate and remediate issues, and make sound risk decisions.