Branch Manager, NC Coast North District

Wells Fargo Bank•Greenville, NC

About The Position

Wells Fargo is hiring experienced, people-focused leaders for a Branch Manager career in the National Branch Network. The Branch Manager is the branch’s sales leader, accountable for acquiring, deepening, and retaining customer relationships and driving growth across checking, deposits, lending, credit cards, and investments. The role leads and develops a team, builds an engaged and accountable culture, and balances growth objectives with operational risk management. New leaders begin with the Branch Manager Readiness Program, which provides guidance, mentorship, job shadowing, and practical experience in branch operations. Successful completion is required before transitioning into a Branch Manager position. Branch assignment depends on business needs and availability. During training, the role is an interim, nonexempt position. Employees already serving as Wells Fargo Branch Managers do not need to complete the program. The position requires a schedule that includes Saturdays and travel within the assigned geography of up to 50% during the first six months, before or until placement in a specific branch, depending on location. SAFE registration is required at employment; Wells Fargo initiates the process after the start date. The position is not eligible for visa sponsorship. Loan Originators must meet LO/CFPB requirements and Wells Fargo policies, including standards for financial responsibility, character, fitness, and criminal background. A credit report may be reviewed, excluding the credit score, and additional ongoing screening may apply.

Requirements

At least 5 years of banking, financial services, or Branch Network experience, or equivalent experience demonstrated through work, training, military experience, or education.
At least 2 years of leadership experience.
Ability to work a schedule that includes Saturdays.
Ability to travel up to 50% in the assigned geography during the first 6 months, before or until placement in a specific branch, depending on location.
SAFE registration is required at the time of employment; Wells Fargo will initiate the process after the start date.
Loan Originators must meet LO/CFPB requirements and Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.
The position is not eligible for visa sponsorship.

Nice To Haves

Proven ability to hire, coach, and develop sales professionals and direct reports while fostering accountability, collaboration, adaptability, and high performance.
Demonstrated ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, and ownership of performance, talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans to meet business objectives.
Independent judgment, critical thinking, and the ability to manage time, prioritize, and delegate in a complex, fast-paced environment.
Success managing and coaching across affluent, high-net-worth, and business customer segments, identifying complex financial needs, and building relationships with customers, internal partners, and community stakeholders.
Ability to help teams influence, educate, and connect customers to technology and explain the value of digital banking solutions.
Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention.

Responsibilities

Provide inclusive leadership, set clear expectations, and hire, retain, coach, and develop a high-performing team.
Lead the branch team in identifying customer financial needs and delivering tailored consumer and business solutions.
Use branch routines, observation, feedback, and follow-up to build employee capability and productivity and hold the team accountable for behaviors and outcomes.
Partner with Wealth & Investment Management, Business Banking, and Home Lending colleagues to provide coordinated customer service and deepen relationships.
Educate customers about digital banking options and demonstrate how available technology can make banking easier.
Use reporting and employee observations to identify strengths and opportunities, take action to improve performance, and expand primary bank relationships and wallet share.
Balance growth, operational soundness, and talent decisions; manage risk, resolve issues, and model behaviors that protect customers, employees, and the company.
Follow applicable risk and compliance programs, policies, and procedures; escalate and remediate issues effectively and make sound risk decisions.