Branch Manager, NC Coast North

Wells Fargo•Morehead City, NC

About The Position

Wells Fargo is seeking experienced, people-focused leaders for a Branch Manager career within its National Branch Network. The Branch Manager serves as the branch sales leader, accountable for acquiring, deepening, and retaining customer relationships and driving growth across checking, deposits, lending, credit cards, and investments. The role leads and develops a team through disciplined execution, coaching, and performance management, while fostering an engaged and accountable culture centered on identifying customers’ financial needs and recommending Wells Fargo solutions. The manager balances growth goals with operational risk management to protect customers, employees, and the company. Newly transitioning managers participate in the Branch Manager Readiness Program, which offers guidance, mentorship, job shadowing, and practical learning in day-to-day branch operations. Successful completion is required before transitioning into a Branch Manager position. Branch assignment depends on business need and availability at placement. During training, the role is an interim, nonexempt position. Current Wells Fargo Branch Managers are not required to complete the program. The position requires a schedule that includes Saturdays. During the first six months, and before or until placement in a specific branch, travel within the assigned geography may be up to 50%, depending on location. SAFE registration is required at employment; Wells Fargo will initiate the process after the start date. Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies. The position is not eligible for visa sponsorship.

Requirements

At least 5 years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination.
At least 2 years of leadership experience.
Ability to work a schedule that includes Saturdays.
Ability to travel within the assigned geography up to 50% of the time during the first 6 months and before or until placement in a specific branch, depending on location.
SAFE registration is required at the time of employment; Wells Fargo will initiate the process after the start date.
Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.
The position is not eligible for visa sponsorship.
Successful completion of the Branch Manager Readiness Program is required for participants transitioning into a Branch Manager position; current Wells Fargo Branch Managers are exempt.

Nice To Haves

Proven ability to hire, coach, and develop sales professionals and direct reports while fostering accountability, collaboration, adaptability, and high performance.
Demonstrated ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, and ownership of performance outcomes, talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
Independent judgment and critical-thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
Success managing and coaching across affluent, high-net-worth, and business customer segments, identifying complex financial needs, and building relationships with customers, internal partners, and community stakeholders.
Ability to lead teams in influencing, educating, and connecting customers to technology and explaining the value of digital banking solutions.
Knowledge of banking laws and regulations, including compliance controls, operational risk management, and loss prevention, and ability to model and reinforce protective behaviors.

Responsibilities

Provide inclusive leadership, set clear expectations, and build and retain a high-performing team through targeted coaching and performance management.
Lead the branch team in identifying customer financial needs and delivering tailored consumer and business solutions.
Use branch manager routines, observation, feedback, and follow-up to build employee capability, confidence, and productivity, while holding the team accountable for behaviors and results.
Partner with Wealth & Investment Management, Business Banking, and Home Lending sales partners to provide coordinated customer support and deepen relationships.
Educate customers about available digital options and demonstrate how they can make banking easier.
Use reporting and employee observations to identify strengths and opportunities, and take action to improve performance and expand primary banking relationships and wallet share.
Balance growth, operational soundness, and talent decisions; manage risk, resolve issues, and model behaviors that protect customers, employees, and the company.
Meet applicable risk and compliance obligations, follow Wells Fargo policies and procedures, and escalate and remediate issues appropriately.