Branch Manager, NC Coast North District

Wells Fargo•Washington, NC

About The Position

Wells Fargo is hiring an experienced, people-focused leader for a Branch Manager career within its National Branch Network. The Branch Manager serves as the branch sales leader, responsible for acquiring, deepening, and retaining customer relationships and driving growth across primary checking, deposits, lending, credit cards, and investments. The role leads, coaches, and develops a team to improve banker productivity and deliver consistent customer service and business results. It fosters an engaged, accountable culture focused on identifying customers’ financial needs and recommending appropriate Wells Fargo solutions, while balancing growth with operational risk management. New leaders participate in the Branch Manager Readiness Program, which provides guidance, mentorship, job shadowing, and practical learning in daily branch operations. Successful completion is required before transition into a Branch Manager position. Branch placement depends on business needs and availability. During training, the position is an interim, nonexempt role. Employees already serving as Wells Fargo Branch Managers are not required to complete the program.

Requirements

  • At least 5 years of banking, financial services, or Branch Network experience, or equivalent experience demonstrated through work, training, military experience, or education.
  • At least 2 years of leadership experience.
  • Complete the Branch Manager Readiness Program before transitioning into a Branch Manager position, unless currently serving as a Wells Fargo Branch Manager.
  • Ability to work a schedule that includes Saturdays.
  • Ability to travel up to 50% in the assigned geography during the first 6 months and before or until placement in a specific branch, depending on location.
  • SAFE registration is required at the time of employment; Wells Fargo will initiate the process after the start date.
  • Loan Originators must meet LO/CFPB requirements and Wells Fargo policies, including standards concerning financial responsibility, character, fitness, and criminal background; a credit report may be reviewed and additional ongoing screening may apply.

Nice To Haves

  • Ability to hire, coach, and develop sales professionals and direct reports while fostering accountability, collaboration, adaptability, and high performance.
  • Experience leading a customer-focused sales culture and driving measurable growth through coaching, accountability, disciplined execution, ownership of performance outcomes, talent decisions, and risk management.
  • Ability to analyze performance, identify strengths and opportunities, and execute action plans that support business objectives.
  • Independent judgment and critical-thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
  • Success managing and coaching across affluent, high-net-worth, and business customer segments, identifying complex financial needs, and building strong relationships with customers, internal partners, and community stakeholders.
  • Ability to lead teams in influencing, educating, and connecting customers to technology and explaining the value of digital banking solutions.
  • Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention.

Responsibilities

  • Provide inclusive leadership, set clear expectations, and coach and manage performance to build and retain a high-performing team.
  • Lead the branch team in identifying customer financial needs and delivering tailored consumer and business solutions.
  • Use branch manager routines, observation, feedback, and follow-up to build employee capability, confidence, and productivity, holding the team accountable for expected behaviors and outcomes.
  • Partner with internal sales teams in Wealth & Investment Management, Business Banking, and Home Lending to provide coordinated customer experiences and deepen relationships.
  • Help customers use digital banking options by educating them and demonstrating available tools.
  • Use reporting and employee observations to identify strengths and opportunities, then take action to improve performance and expand primary banking relationships and wallet share.
  • Balance growth, operational soundness, and talent decisions; proactively manage risk, resolve issues, and model protective behaviors.

Benefits

  • Robust benefits
  • Competitive compensation
  • Programs designed to support work-life balance and well-being
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