District Manager - Central PA

MAJIK Rent To Own•Lewistown, PA

1d•Onsite

About The Position

The District Manager builds consistently successful, manager-led stores that meet key performance indicators and financial goals while supporting the company’s culture and core values. The role sets clear goals for every store, ensures each Store Manager has a documented plan to achieve them, and follows through until results are sustained. District Managers are evaluated on the individual store results within their district. The District Manager coaches, mentors, teaches, trains, and develops store leaders. At times, the role may take an active part in store processes to ensure basic expectations are met. Long-term success means Store Managers can plan, lead teams, achieve goals, solve problems, and develop people without constant intervention. This is a field-based role involving frequent travel between district stores and occasional overnight travel for meetings or training. Work takes place in retail showrooms, backrooms, and warehouse areas. The schedule follows business needs and may include some evenings and weekends. The role requires standing and walking for extended periods and safely lifting, moving, and carrying up to 50 pounds independently, with or without reasonable accommodation; heavier items must be handled with team assistance or appropriate safety equipment. Salary is up to $125,000 yearly, with monthly bonus potential.

Requirements

At least 3 years of multi-unit retail management experience, or at least 5 years as a successful Store Manager.
Proven record of achieving sales, profit, and collections or account-retention goals.
Experience hiring, coaching, evaluating, and documenting performance for managers or supervisors.
Strong working knowledge of P&L statements, budgets, payroll, and inventory controls.
Comfort with weekly reporting, spreadsheets, and store systems.
High school diploma or equivalent.
Valid driver’s license, a motor vehicle record insurable by the company’s provider, and reliable transportation for daily travel between stores.
Ability to stand and walk for extended periods and safely lift, move, and carry up to 50 pounds independently, with or without reasonable accommodation; heavier items require team assistance or appropriate safety equipment.
Frequent travel between stores in the district and occasional overnight travel for meetings or training.
Schedule may include some evenings and weekends based on business needs.

Responsibilities

Own district financial and business results, including net profit, customers versus budget, weekly expected versus budget, percentage of rent collected, cost of goods sold, and payroll.
Review store results against budget, distinguish short-term fluctuations from trends, and set store-specific actions to address gaps.
Report key store metrics and improvement plans to leadership regularly.
Teach Store Managers to make decisions about staffing, scheduling, inventory, sales, account retention, and expenses.
Ensure Store Managers maintain adequate staffing, prepare four-week schedules, and keep accurate payroll records; review coverage, labor costs, and overtime needs and coordinate staffing support between stores when needed.
Ensure each store has three clear priorities and a current written action plan with a baseline, target, leading activities, owners, checkpoint dates, and status.
Address missed commitments with a decision rather than carrying them forward.
Develop an annual district plan and translate budgets into quarterly, monthly, and weekly goals.
Visit stores on an established rotation, prioritizing according to need and risk.
Review exceptions and compliance, account retention, inventory and operations, store appearance and merchandising, and cash controls during store visits.
Coach Store Managers in real time and leave each visit with no more than three priority actions, each with an owner and due date; verify completion of prior action items.
Hold Store Managers accountable for safe delivery practices, company vehicle care, required inspections, and employee safety procedures; verify accidents, injuries, and unsafe conditions are promptly reported and addressed.
Verify inventory accuracy, appropriate merchandise presentation, timely refurbishment of returned merchandise, and functioning equipment; coordinate with Operations on issues beyond the store’s control.
Coach, develop, and hold Store Managers accountable without taking over their ownership.
Complete evidence-based semi-annual Store Manager evaluations.
Lead structured improvement, development, and stretch plans with 30-, 60-, and 90-day checkpoints.
Oversee staffing, hiring pipelines, training progress, and promotion readiness across the district, and build bench strength for Store Manager and future district-level roles.
Partner with Store Managers and Human Resources on employee evaluations, coaching, corrective action, and employee concerns; ensure issues are addressed promptly, documented appropriately, and handled consistently with company expectations.
Review turnover, staffing stability, and employee feedback with Store Managers and Human Resources; hold Store Managers accountable for actions that improve onboarding, engagement, development, and retention.
Ensure Store Managers conduct effective daily team meetings, communicate company priorities, recognize achievements, and provide regular feedback that supports employee development and a positive work environment.
Teach Store Managers and their teams company standard processes, policies, and best practices, and confirm they are applied consistently.
Train managers to train their own staff so new hires and promoted team members learn the correct ways to work.
Use store visits to teach in the moment and demonstrate correct processes.
Track training and certification progress and check that training is retained and reflected in daily execution.
Roll out new or updated company processes to every store and verify adoption.
Protect operational, customer-service, financial, and cultural standards across every store, ensuring growth does not come at the expense of customer treatment, compliance, company procedures, or core values.
Identify and document strong practices and replicate them across the district.
Diagnose root causes before intervening, including clarity, skill, resources, process, staffing, or follow-through.
Monitor customer-service standards, support Store Managers in resolving escalated concerns, and address recurring issues affecting customer satisfaction and retention.
Ensure Store Managers and their teams follow approved payment-collection and account-retention procedures, treat customers respectfully, and meet applicable compliance requirements.
Perform other duties as assigned to support business operations and the team.