Branch Manager South Mountain District

Wells Fargo•Sylva, NC

1d•Onsite

About The Position

Wells Fargo is seeking experienced, people-focused leaders for a Branch Manager career within the National Branch Network. The Branch Manager serves as the branch’s sales leader, responsible for acquiring, deepening, and retaining customer relationships and driving growth in primary checking, deposits, lending, credit cards, and investments through disciplined execution, coaching, and performance management. The role leads and develops a team, fosters an engaged and accountable customer-focused culture, and balances growth objectives with strong operational risk management. New Branch Managers participate in the Branch Manager Readiness Program, which provides guidance, mentorship, job shadowing, and practical learning in branch operations. Successful completion is required before transitioning into a Branch Manager position. Branch assignment depends on business need and availability. During training, the position is an interim, nonexempt role. Employees already serving as Branch Managers at Wells Fargo are not required to complete the program. The role may be assigned to a listed branch in Cashiers, Franklin, Sylva, or Waynesville, North Carolina, subject to availability. The position requires a schedule that includes Saturdays and travel within the assigned geography of up to 50% during the first six months and before or until placement in a specific branch, depending on location. SAFE registration is required at employment; Wells Fargo initiates the process after the start date. The position is not eligible for visa sponsorship.

Requirements

At least 5 years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education.
At least 2 years of leadership experience.
Ability to work a schedule that includes Saturdays.
Ability to travel within the assigned geography up to 50% during the first six months and before or until placement in a specific branch, depending on location.
SAFE registration is required at the time of employment; Wells Fargo will initiate the process after the start date.
Loan Originators must meet LO/CFPB requirements and Wells Fargo standards related to financial responsibility, character, fitness, and criminal background. A credit report may be reviewed, and additional ongoing screening may apply.
Successful completion of the Branch Manager Readiness Program is required to transition into a Branch Manager position, except for employees already serving in a Wells Fargo Branch Manager role.
This position is not eligible for visa sponsorship.

Nice To Haves

Ability to hire, coach, and develop sales professionals and direct reports while fostering accountability, collaboration, adaptability, and high performance.
Ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, ownership of performance outcomes and talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
Independent judgment and critical thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
Success managing and coaching across affluent, high-net-worth, and business customer segments; identifying complex financial needs; and building relationships with customers, internal partners, and community stakeholders.
Ability to lead teams in influencing, educating, and connecting customers to technology and explaining the value of digital banking solutions.
Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention, with ability to model and reinforce protective behaviors.

Responsibilities

Build and retain a high-performing team through inclusive leadership, clear expectations, targeted coaching, and performance management.
Lead the branch team in identifying customer financial needs and providing tailored consumer and business solutions.
Use branch routines, observation, feedback, and follow-up to develop individual capability, confidence, and productivity, and hold the team accountable for behaviors and outcomes.
Partner with internal sales teams in Wealth & Investment Management, Business Banking, and Home Lending to coordinate customer service and deepen relationships.
Help customers bank more easily by educating them about and demonstrating available digital options.
Use reporting and employee observations to identify strengths and opportunities and take action to improve performance, primary bank relationships, and wallet share.
Balance growth, operational soundness, and talent decisions while proactively managing risk, resolving issues, and modeling protective behaviors.
Execute applicable risk programs and Wells Fargo policies, escalate and remediate issues, and make sound risk decisions.