Branch Manager - South Central Maryland District

Wells Fargo Bank•Glen Burnie, MD

About The Position

Wells Fargo is seeking experienced, people-focused leaders for a Branch Manager career within the National Branch Network. The Branch Manager serves as the branch’s sales leader, accountable for acquiring, deepening, and retaining customer relationships and driving growth across primary checking, deposits, lending, credit cards, and investments through disciplined execution, coaching, and performance management. The role leads, coaches, and develops a team to improve banker productivity and foster an engaged, accountable culture focused on understanding customers’ financial needs and recommending Wells Fargo solutions. The Branch Manager balances growth objectives with operational risk management to protect customers, employees, and the company. Onboarding begins with the Branch Manager Readiness Program, which provides guidance, mentorship, job shadowing, and practical learning in day-to-day branch operations. Successful completion is required to transition into a Branch Manager position. Branch assignment depends on business need and availability. During training, the position is an interim, nonexempt role. Employees already serving as Wells Fargo Branch Managers are not required to complete the program.

Requirements

5+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
2+ years of leadership experience.
Ability to work a schedule that includes Saturdays.
Ability to travel within the assigned geography up to 50% of the time during the first six months and before or until placement in a specific branch, depending on location.
SAFE registration is required at employment; Wells Fargo will initiate the process after the start date.
Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies concerning financial responsibility, character, fitness, and criminal background.
The position is not eligible for Visa sponsorship.

Nice To Haves

Ability to hire, coach, and develop sales professionals and direct reports, fostering accountability, collaboration, adaptability, and high performance.
Demonstrated ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, performance ownership, talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
Independent judgment and critical thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
Success managing and coaching across affluent, high-net-worth, and business customer segments, identifying complex financial needs, and building relationships with customers, internal partners, and community stakeholders.
Ability to lead teams in influencing, educating, and connecting customers to technology and explaining the value of digital banking solutions.
Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention, and ability to reinforce protective behaviors.

Responsibilities

Provide inclusive leadership, establish clear expectations, and manage performance through targeted coaching to deliver sales, service, and operational excellence.
Lead the branch team in identifying customers’ financial needs and delivering tailored consumer and business solutions.
Use branch manager routines, observation, feedback, and follow-up to develop team capability, confidence, and productivity, while holding employees accountable for behaviors and outcomes.
Partner with Wealth & Investment Management, Business Banking, and Home Lending sales partners to provide coordinated customer experiences and deepen relationships.
Help customers make banking easier by educating them about and demonstrating available digital options.
Use reporting and employee observations to identify strengths and opportunities, and take action to improve performance, primary bank relationships, and wallet share.
Balance growth, operational soundness, and talent decisions; proactively manage risk and resolve issues while modeling protective behaviors.