Branch Manager - North East Maryland District

Wells Fargo•Highlandtown, MD

5d•$35 - $63

About The Position

Wells Fargo is hiring an experienced, people-focused leader for a Branch Manager career in its National Branch Network. The Branch Manager serves as the branch’s sales leader, accountable for acquiring, deepening, and retaining customer relationships and driving growth in primary checking, deposits, lending, credit cards, and investments. The role leads and develops a team through disciplined execution, coaching, and performance management, while fostering an engaged and accountable culture focused on understanding customer needs and recommending appropriate Wells Fargo solutions. The manager balances business growth with operational risk management to protect customers, employees, and the company. New candidates begin with the Branch Manager Readiness Program, which includes mentorship, job shadowing, practical learning, and hands-on experience in branch operations. Successful completion is required before transition into a Branch Manager position. Branch assignment depends on business need and availability at placement. During training, the role is an interim, nonexempt position. Current Wells Fargo Branch Managers are not required to complete the program. The position requires a schedule that includes Saturdays and travel within the assigned geography of up to 50% during the first six months, depending on location. SAFE registration is required at employment; Wells Fargo initiates the process after the start date. The position is not eligible for visa sponsorship.

Requirements

At least 5 years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education.
At least 2 years of leadership experience.
Ability to work a schedule that includes Saturdays.
Ability to travel within the assigned geography up to 50% of the time during the first 6 months, depending on location.
SAFE registration is required at the time of employment; Wells Fargo initiates the registration process after the start date.
Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including financial responsibility, character, fitness, and criminal background standards. A credit report may be reviewed, excluding credit score, and additional ongoing screening may apply.

Nice To Haves

Proven ability to hire, coach, and develop sales professionals and direct reports while fostering accountability, collaboration, adaptability, and high performance.
Ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, ownership of performance outcomes, talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
Independent judgment and critical-thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
Success managing and coaching across affluent, high-net-worth, and business customer segments, identifying complex financial needs, and building relationships with customers, internal partners, and community stakeholders.
Ability to lead teams in influencing, educating, and connecting customers to technology and explaining the value of digital banking solutions.
Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention, with the ability to model and reinforce protective behaviors.

Responsibilities

Build and retain a high-performing team through inclusive leadership, clear expectations, targeted coaching, and performance management.
Lead the branch team in identifying customer financial needs and delivering tailored consumer and business solutions.
Use branch routines, observation, feedback, and follow-up to develop employee capability, confidence, and productivity, and hold the team accountable for behaviors and outcomes.
Partner with Wealth & Investment Management, Business Banking, and Home Lending sales partners to coordinate customer service and deepen relationships.
Educate customers about available digital banking options and demonstrate how they can make banking easier.
Use reporting and employee observations to identify strengths and opportunities, take action to improve performance, and expand primary bank relationships and wallet share.
Balance growth, operational soundness, and talent decisions while managing risk, resolving issues, and modeling protective behaviors.
Execute applicable risk and compliance programs, follow relevant policies and procedures, and escalate and remediate issues appropriately.