Branch Manager North Mountain District

Wells Fargo•Newland, NC

About The Position

Wells Fargo is hiring an experienced, people-focused leader for a Branch Manager career within its National Branch Network. The Branch Manager serves as the branch sales leader, accountable for acquiring, deepening, and retaining customer relationships and driving growth in checking, deposits, lending, credit cards, and investments. The role leads and develops a team, improves banker productivity, and fosters an engaged, accountable culture focused on understanding customers’ financial needs and recommending Wells Fargo solutions. It balances growth objectives with operational risk management to protect customers, employees, and the company. Onboarding begins with the Branch Manager Readiness Program, which provides hands-on experience, mentorship, job shadowing, and practical learning in day-to-day branch operations. Successful completion is required before transitioning into a Branch Manager position. Branch assignment depends on business need and availability at placement. During training, the position is an interim, nonexempt role. Employees already serving as Branch Managers at Wells Fargo do not need to complete the program. The role requires a schedule that includes Saturdays. During the first six months, and before or up until placement in a specific branch, travel within the assigned geography may be required up to 50% of the time, depending on location. SAFE registration is required at employment; Wells Fargo initiates the process after the start date. Loan Originators must meet LO/CFPB requirements and Wells Fargo policies, including financial responsibility, character, fitness, and background standards. A credit report may be reviewed, excluding the credit score, and additional ongoing screening may apply. The position is not eligible for Visa sponsorship.

Requirements

  • At least 5 years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education.
  • At least 2 years of leadership experience.
  • Ability to work a schedule that includes Saturdays.
  • Ability to travel within the assigned geography up to 50% of the time during the first 6 months and before or up until placement in a specific branch, depending on location.
  • SAFE registration is required at the time of employment; Wells Fargo will initiate the process after the start date.
  • Loan Originators must meet LO/CFPB requirements and Wells Fargo policies, including financial responsibility, character, fitness, and criminal background standards.

Nice To Haves

  • Ability to hire, coach, and develop sales professionals and direct reports, fostering accountability, collaboration, adaptability, and high performance.
  • Ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, ownership of performance outcomes, talent decisions, and risk management.
  • Ability to analyze performance, identify strengths and opportunities, and execute action plans that support business objectives.
  • Independent judgment and critical-thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
  • Success managing and coaching across affluent, high-net-worth, and business customer segments, identifying complex financial needs, and building relationships with customers, internal partners, and community stakeholders.
  • Ability to lead teams in influencing, educating, and connecting customers to technology and explaining the value of digital banking solutions.
  • Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention, with the ability to model and reinforce protective behaviors.

Responsibilities

  • Provide inclusive leadership, set clear expectations, and build and retain a high-performing team through targeted coaching and performance management.
  • Lead the branch team in identifying customer financial needs and delivering tailored consumer and business solutions.
  • Use branch routines, observation, feedback, and follow-up to build employee capability, confidence, and productivity, while holding the team accountable for behaviors and outcomes.
  • Partner with Wealth & Investment Management, Business Banking, and Home Lending colleagues to coordinate customer experiences and deepen relationships.
  • Help customers make banking easier by educating them about and demonstrating available digital options.
  • Use reporting and employee observations to identify strengths and opportunities, and take action to improve performance, primary bank relationships, and wallet share.
  • Balance growth, operational soundness, and talent decisions while managing risk, resolving issues, and modeling protective behaviors.
  • Drive growth in primary checking, deposits, lending, credit cards, and investments through disciplined execution, coaching, and performance management.

Benefits

  • Robust benefits
  • Competitive compensation
  • Programs designed to support work-life balance and well-being
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