Branch Manager North Mountain District

Wells Fargo Bank•Marion, NC

2d•Onsite

About The Position

Wells Fargo is hiring experienced, people-focused leaders for a Branch Manager career in its National Branch Network. The Branch Manager serves as the branch sales leader, accountable for acquiring, deepening, and retaining customer relationships and driving growth across primary checking, deposits, lending, credit cards, and investments. The role leads, coaches, and develops a team, builds an engaged and accountable culture, and balances business growth with operational risk management. New leaders participate in the Branch Manager Readiness Program, which provides mentorship, job shadowing, hands-on experience, and practical learning in branch operations. Successful completion of the program is required before transitioning into a Branch Manager position. During training, the position is an interim, nonexempt role. Branch assignment depends on business needs and availability. Current Wells Fargo Branch Managers are not required to complete the program. Branch placement may be at one of the listed North Mountain District locations, subject to availability. The role requires a schedule that includes Saturdays and may require travel within the assigned geography up to 50% of the time during the first six months, before or until placement in a specific branch. SAFE registration is required at employment; Wells Fargo initiates the process after the start date. The position is not eligible for visa sponsorship.

Requirements

At least 5 years of banking, financial services, or Branch Network experience, or equivalent experience demonstrated through work experience, training, military experience, or education.
At least 2 years of leadership experience.
Ability to work a schedule that includes Saturdays.
Ability to travel within the assigned geography up to 50% of the time during the first 6 months, depending on location and branch placement.
SAFE registration is required at the time of employment; Wells Fargo will initiate the process after the start date.
Loan originators must meet LO/CFPB requirements and Wells Fargo standards relating to financial responsibility, character, fitness, and criminal background. A credit report may be reviewed, excluding the credit score, and additional ongoing screening may apply.
Not eligible for visa sponsorship.

Nice To Haves

Ability to hire, coach, and develop sales professionals and direct reports while fostering accountability, collaboration, adaptability, and high performance.
Ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, ownership of performance outcomes, talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
Independent judgment and critical-thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
Success managing and coaching across affluent, high-net-worth, and business customer segments; identifying complex financial needs; and building relationships with customers, internal partners, and community stakeholders.
Ability to lead teams in influencing, educating, and connecting customers to technology and explaining the value of digital banking solutions.
Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention, with the ability to model and reinforce protective behaviors.

Responsibilities

Provide inclusive leadership, set clear expectations, and build and retain a high-performing team through targeted coaching and performance management.
Lead the branch team in identifying customers’ financial needs and offering tailored consumer and business solutions.
Use branch routines, observation, feedback, and follow-up to develop team capability, confidence, and productivity, and hold team members accountable for expected behaviors and outcomes.
Partner with internal sales partners in Wealth & Investment Management, Business Banking, and Home Lending to coordinate customer service and deepen relationships.
Help customers use available digital banking options through education and demonstration.
Use reporting and employee observations to identify strengths and opportunities, then take action to improve performance and expand primary bank relationships and wallet share.
Balance growth, operational soundness, and talent decisions; manage risk, resolve issues, and model behaviors that protect customers, employees, and the company.
Follow applicable risk and compliance programs, policies, and procedures; escalate and remediate issues appropriately and make sound risk decisions.