District Manager in Training - Dining Services

Healthcare Services Group•Jackson, MS

About The Position

Healthcare Services Group (HCSG) is hiring a District Manager in Training for its Dining Services team. The approximately 20-week program combines hands-on and computer-based training to prepare the associate to manage multiple accounts in an assigned territory according to company policies and procedures and federal and state requirements. The role provides leadership, support, and guidance to Dining Services staff and requires performing cook, prep cook, dietary aide, and dishwasher assignments as needed. It also includes account visits, quality assessments, operational reporting, communication with facility and company leaders, safety oversight, and a willingness to relocate and live in the assigned market. Travel of up to 75% is required. HCSG provides required personal protective equipment and requires compliance with applicable COVID-19 vaccination policies.

Requirements

High school diploma or equivalent is required.
Demonstrate a positive attitude, follow oral and written instructions, and perform routine, repetitive tasks daily.
Must be able to complete regulatory compliance courses in sanitation and safety, identify issues, and implement necessary changes.
Ability to lead, direct, and support a team in a diverse environment, with highly developed interpersonal, analytical, and communication skills.
Successful P&L and budgetary management skills.
Exceptional organizational and time management skills, with a proven track record of growing accounts.
Must submit to a Motor Vehicle Check and maintain a valid driver's license.
Basic computer skills, including web-based reporting.
Must comply with COVID-19 vaccination policies as required by state, local, and/or customers.
Must be able to lift and carry up to 50 pounds, push and pull up to 50 pounds, and stand, sit, bend, and walk for extended periods.
Must be able to perform routine, repetitive tasks continuously and work around cleaning products.
Willingness to relocate and live in the assigned market.

Nice To Haves

Bachelor’s degree in management or a related field is preferred.
Two years of experience in quantity food production or service and personnel supervision are desired.
Specialized training in Dining Services management and nutrition is desirable.

Responsibilities

Manage multiple accounts in an assigned territory according to policies, procedures, and federal and state requirements.
Perform the job assignments of a cook, prep cook, dietary aide, and dishwasher as necessary.
Provide leadership, support, and guidance to ensure staff meet Dining Services quality standards, inventory levels, food safety guidelines, and customer service expectations.
Conduct weekly building tours with the Account Manager to assess work quality using QCIs for documentation.
Maintain accurate income and expenditure, supply, food, personnel, and equipment records.
Run and review reports, approve payroll issues, review Employee Warning Notices, and assist with open enrollment by providing information and collecting applications and waivers as necessary.
Act as a liaison among building Account Managers, administrators, and HCSG staff, and communicate directives effectively to managers.
Use protective gear for appropriate functions and train staff in the safe and proper mixing and use of cleaning solutions.
Address equipment or cleaning product needs and malfunctions in a timely manner, and ensure established safety and quality guidelines are met.
Follow infection control and universal precautions policies and procedures, including proper reporting, isolation, and handwashing procedures.
Lead training, quality control procedures, and in-servicing of housekeeping staff.
Maintain consistent attendance and punctuality.
Represent HCSG positively by following instructions and being courteous and cooperative with supervisors, coworkers, and client staff.
Interact positively, pleasantly, and tactfully with residents, staff, and facility guests.
Travel to accounts and facilities and participate in regional activities, with travel of up to 75% required.

Benefits

Medical, dental, vision, and other supplemental health plans; availability varies by state.
Free telemedicine and prescription discount program.
Employee Assistance Programs offering free access for employees and their families to health, financial, and family services.
Paid holidays and vacation for eligible employees.
Early access to a portion of earnings through PNC EarnedIt.
Employee Stock Purchase Plan available to eligible employees after two years of service.
Nationwide transfer opportunities.
Training and development opportunities, including a promotions-from-within philosophy.
Employee recognition programs.
Going Beyond Assistance Fund providing emergency, hardship, and disaster assistance to employees and their dependents or family members.