Seasonal Assistant District Manager

Jackson Hewitt - EMG•Swansboro, NC
•$45,000 - $47,000

About The Position

The Seasonal Assistant District Manager (ADM) helps lead the business from the ground up, gaining business leadership development and experience across recruitment and retention, marketing, employee development, operations, training, profitability, and team leadership. The role manages the day-to-day activities of seasonal team members assigned to approximately 20 or more stores and/or kiosk locations. It involves access to sensitive and highly confidential information and requires working knowledge of the business. This is a full-time seasonal role with a start date of October 5, 2026, and an anticipated end date of April 24, 2027. The ADM is responsible for multi-unit retail locations in an assigned district and works in tandem with the District Manager to manage operations, maximize efficiency, and increase revenue and profitability.

Requirements

  • Associate degree or equivalent related business experience.
  • At least 2 years of management or supervisory experience.
  • Passion for leading and inspiring others.
  • Entrepreneurial spirit and ability to think creatively to impact business results.
  • Strong communication, interpersonal, organizational, and client service skills.
  • Reliable transportation, insurance, and a driver’s license in good standing.
  • Ability to sustain energy and remain available to subordinates during the season, including evenings and weekends.
  • Ability to work under pressure in a fast-paced environment.

Nice To Haves

  • Coursework or study in management, tax preparation, and/or accounting.
  • Tax knowledge.
  • Proficiency with email, internet browsers, Dayforce or another HR information system, online time-tracking, Word, and Excel.
  • Knowledge of accounting or tax preparation software.

Responsibilities

  • Manage multi-unit retail locations in the assigned district in tandem with the District Manager to maximize efficiency, revenue, and profitability.
  • Lead seasonal employee recruiting and interviewing, tax education, team workflow, and the transition-to-hire process.
  • Monitor employee performance and ensure adherence to quality standards, deadlines, and procedures; correct errors or problems and partner with Human Resources on training, development, complaints, and employee relations issues.
  • Ensure assigned locations meet company standards for office setup, buildouts and breakdowns, technology, telecommunications, supplies, and facilities maintenance.
  • Maintain relationships with property managers and landlords and work with the District Manager on corrective actions.
  • Build the business by retaining existing clients, attracting new clients, and creating positive brand awareness.
  • Resolve client complaints and answer questions about policies and procedures.
  • Guide employees through difficult or complex problems and escalated complaints or disputes.
  • Monitor GL and P&L performance, holds/voids/rejects, discount reports, and productivity reports for the assigned store group.
  • Meet assigned district goals, including revenue, cash control, and tax return count.

Benefits

  • Eligible for year-end annual bonus program
  • 401(k) with company match
  • Medical Low Plan with Company HSA Match
  • Teladoc sessions for $18 per month for seasonal employees
  • Free Employee Assistance Program (EAP)
  • Corporate discount program
  • Free tax preparation training and PTIN registration
  • Free tax filing services for employees
  • Earned Wage Access
  • Professional development and continuous training
  • Opportunities for advancement
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