Seasonal Assistant District Manager

Jackson Hewitt - GUU•East Peoria, IL

About The Position

The Seasonal Assistant District Manager helps lead business operations while developing experience in recruitment and retention, marketing, employee development, operations, training, profitability, and team leadership. The role manages the day-to-day activities of seasonal team members across approximately 20 or more stores and/or kiosk locations. It involves access to sensitive and highly confidential information and requires a working knowledge of the business. This is a full-time seasonal role running from November 30, 2026, through an anticipated end date of April 24, 2027. The Assistant District Manager is responsible for multi-unit retail locations in an assigned district and works with the District Manager to manage operations, improve efficiency, and increase revenue and profitability.

Requirements

Associate degree or equivalent related business experience.
At least 2 years of management or supervisory experience.
Passion for leading and inspiring others.
Entrepreneurial spirit and ability to think creatively to influence business results.
Strong communication, interpersonal, organizational, and client service skills.
Reliable transportation, insurance, and a driver’s license in good standing.
Ability to sustain energy and remain available to subordinates during the season, including evenings and weekends.
Ability to work under pressure in a fast-paced environment.

Nice To Haves

Coursework in management, tax preparation, and/or accounting.
Tax knowledge.
Proficiency with email, internet browsers, Dayforce or another HR information system, online time-tracking tools, Word, and Excel.
Knowledge of accounting or tax preparation software.

Responsibilities

Manage multi-unit retail locations in the assigned district in tandem with the District Manager to maximize efficiency, revenue, and profitability.
Lead seasonal employee recruiting and interviews, guide tax education and team processes, and support the transition-to-hire process.
Monitor employee performance against quality standards, deadlines, and procedures; correct problems and partner with Human Resources on training, development, complaints, and employee relations issues.
Ensure assigned locations meet company standards for office setup, buildouts and breakdowns, technology, telecommunications, supplies, and facilities maintenance.
Maintain relationships with property managers and landlords and coordinate necessary corrective actions with the District Manager.
Build the business by retaining existing clients, attracting new clients, and promoting positive brand awareness.
Resolve client complaints and answer questions about policies and procedures.
Guide employees through difficult or complex problems and escalated complaints or disputes.
Monitor GL and P&L performance, holds, voids, rejects, discount reports, and productivity reports for the assigned store group.
Meet assigned district goals, including revenue, cash control, and tax return count goals.

Benefits

Earned Wage Access to access a portion of earned wages before payday.
401(k) with company match.
Eligible for a year-end annual bonus program.
Medical Low Plan with Company HSA Match.
Teladoc sessions for $18 per month for seasonal employees.
Free Employee Assistance Program (EAP).
Corporate discount program and employee discounts.
Free tax preparation training and PTIN registration.
Free tax filing services for employees.
Professional development and continuous training.
Leadership and operational learning opportunities with a District Manager.
Opportunities for advancement.
Flexible schedule.
Competitive salary.
Opportunity to make a visible impact and develop skills in an open, collaborative, fast-paced culture.