Seasonal Assistant District Manager

Jackson Hewitt - GUU•Chicago, IL

About The Position

The Seasonal Assistant District Manager (ADM) helps lead the business from the ground up, developing practical business leadership experience and understanding key areas of business success, including recruitment and retention, marketing, employee development, operations, training, profitability, and team leadership. The role manages the day-to-day activities of seasonal team members assigned to approximately 20 or more stores and/or kiosk locations. It involves handling sensitive and highly confidential information and addressing diverse business matters. The ADM is responsible for multi-unit retail locations in an assigned district and works with the District Manager to manage operations, improve efficiency, and increase revenue and profitability. This full-time seasonal position starts November 30, 2026, and is anticipated to end April 24, 2027.

Requirements

Associate degree or equivalent related business experience.
At least 2 years of management or supervisory experience.
Strong communication, interpersonal, organizational, and client service skills.
Reliable transportation, insurance, and a driver’s license in good standing.
Ability to remain available to subordinates during the season, including evenings and weekends.
Ability to work under pressure in a fast-paced working environment.

Nice To Haves

Course of study in management, tax preparation, and/or accounting.
Tax knowledge.
Proficiency with computer applications such as email, internet browsers, Dayforce or another HR information system, online time-tracking tools, Word, and Excel.
Knowledge of accounting or tax preparation software.
Entrepreneurial spirit and a passion for leading and inspiring others.

Responsibilities

Manage multi-unit retail locations in the assigned district and work with the District Manager to manage operations, maximize efficiency, and increase revenue and profitability.
Lead seasonal employee recruiting and interviewing, and drive the tax education process, team workflow, and transition-to-hire process.
Monitor employee performance for quality, deadlines, and proper procedures; correct issues and partner with Human Resources on training, development, complaints, and employee relations.
Ensure assigned locations meet company standards for office setup, buildouts and breakdowns, technology, telecommunications, supplies, and facilities maintenance.
Maintain relationships with property managers and landlords and work with the District Manager on corrective actions.
Build the business by retaining existing clients, attracting new clients, and creating positive brand awareness.
Resolve client complaints and answer questions about policies and procedures.
Guide employees through difficult or complex problems and escalated complaints or disputes.
Monitor GL and P&L performance, holds/voids/rejects, discount reports, and productivity reports for the assigned store group.
Meet assigned district goals, including revenue, cash control, and tax return count.