Seasonal Assistant District Manager

GUU•Chicago, IL

About The Position

The Seasonal Assistant District Manager (ADM) helps lead the business and develops practical knowledge of key business functions, including recruitment and retention, marketing, employee development, operations, training, profitability, and team leadership. The role manages the day-to-day activities of seasonal team members across approximately 20 or more stores and/or kiosk locations. It involves access to sensitive and highly confidential information and requires working knowledge of the business. This is a full-time seasonal position with a start date of November 30, 2026, and an anticipated end date of April 24, 2027. The ADM is responsible for assigned multi-unit retail locations, working alongside the District Manager to manage operations, improve efficiency, and increase revenue and profitability. The position also supports recruiting and training, employee performance and relations, location readiness, client service, and district financial and operational goals. The role requires availability to support subordinates during the season, including evenings and weekends.

Requirements

Associate degree or equivalent related business experience.
At least 2 years of previous management or supervisory experience.
Passion for leading and inspiring others.
Strong communication, interpersonal, organizational, and client service skills.
Reliable transportation, insurance, and a driver’s license in good standing.
Ability to sustain energy and remain available to subordinates during the season, including evenings and weekends.
Ability to work under pressure in a fast-paced environment.
Ability to obtain a Preparer Tax Identification Number (PTIN), as indicated in the candidate acknowledgment for tax preparer applicants.

Nice To Haves

Coursework or study in management, tax preparation, and/or accounting.
Tax knowledge.
Proficiency with electronic mail, internet browsers, Dayforce or another HR information system, online time-tracking systems, Word, and Excel.
Knowledge of accounting or tax preparation software.
Entrepreneurial spirit and willingness to think creatively to influence business results.

Responsibilities

Manage day-to-day activities of seasonal team members assigned to approximately 20 or more stores and/or kiosk locations.
Manage assigned multi-unit retail locations in tandem with the District Manager to improve operational efficiency, revenue, and profitability.
Lead seasonal employee recruiting and interviewing, tax education, team workflow, and the transition-to-hire process.
Monitor employee performance for quality, deadlines, and adherence to procedures; correct errors or problems and partner with Human Resources on training, development, complaints, and employee relations issues.
Ensure assigned locations meet company standards for office setup, buildouts and breakdowns, technology and telecommunications setup, supplies, and facilities maintenance.
Maintain relationships with property managers and landlords and work with the District Manager on corrective actions.
Build the business by retaining clients, attracting new clients, and creating positive brand awareness.
Resolve client complaints and answer questions about policies and procedures.
Guide employees through difficult or complex problems and escalated complaints or disputes.
Monitor GL and P&L performance, holds, voids, rejects, discount reports, and productivity reports for the assigned store group.
Meet assigned district goals, including revenue, cash control, and tax return count goals.