Seasonal Assistant District Manager

Jackson Hewitt - EUT•Tyler, TX

5h•$45,000 - $47,000

About The Position

The Seasonal Assistant District Manager (ADM) helps lead the business and provides hands-on business leadership development and experience, with exposure to recruitment and retention strategies, marketing, employee development, operations, training, profitability, and team leadership. The ADM manages the day-to-day activities of seasonal team members assigned to approximately 20 or more stores and/or kiosk locations. The role handles sensitive and highly confidential information and requires a working knowledge of the business. This is a full-time seasonal role with a start date of October 5, 2026, and an anticipated end date of April 24, 2027. The ADM is responsible for multi-unit retail locations in an assigned district and works with the District Manager to manage operations, increase efficiency, revenue, and profitability.

Requirements

Associate degree or equivalent related business experience.
At least 2 years of management or supervisory experience.
Passion for leading and inspiring others.
Strong communication, interpersonal, organizational, and client service skills.
Reliable transportation, insurance, and a driver’s license in good standing.
Ability to remain energized and available to subordinates during the season, including evenings and weekends.
Ability to work under pressure in a fast-paced environment.

Nice To Haves

Coursework or study in management, tax preparation, and/or accounting.
Tax knowledge.
Proficiency with software such as email, internet browsers, Dayforce or another HR information system, online time-tracking systems, Word, and Excel.
Knowledge of accounting or tax preparation software.
Entrepreneurial spirit and willingness to think creatively to impact business results.

Responsibilities

Manage day-to-day activities of seasonal team members assigned to approximately 20 or more stores and/or kiosk locations.
Work with the District Manager to strategically manage multi-unit district operations and maximize efficiency, revenue, and profitability.
Lead seasonal employee recruiting and interviewing, drive the tax education process and team workflow, and manage the transition-to-hire process.
Monitor employee performance for quality, deadlines, and proper procedures; correct errors or problems; and partner with Human Resources on training, development, complaints, and employee relations issues.
Ensure assigned locations meet company standards for office setup, buildouts and breakdowns, technology, telecommunications, supplies, and facilities maintenance.
Maintain relationships with property managers and landlords and work with the District Manager on corrective actions.
Build the business by retaining existing clients, attracting new clients, and creating positive brand awareness.
Resolve client complaints and answer questions about policies and procedures.
Guide employees in handling difficult or complex problems and resolving escalated complaints or disputes.
Monitor GL and P&L performance, holds/voids/rejects, discount reports, and productivity reports for the assigned store group.
Meet assigned district goals, including revenue, cash control, and tax return count.