Seasonal Assistant District Manager

GUU•East Peoria, IL

About The Position

The Seasonal Assistant District Manager (ADM) helps lead the business and develop practical understanding of recruitment and retention, marketing, employee development, operations, training, profitability, and team leadership. The role manages the day-to-day activities of seasonal team members across approximately 20 or more stores and/or kiosk locations and handles sensitive, highly confidential information. Working alongside the District Manager, the ADM supports strategic operations across assigned multi-unit retail locations to maximize efficiency, revenue, and profitability. This is a full-time seasonal position scheduled to begin November 30, 2026, and anticipated to end April 24, 2027. The role requires availability to support team members during the season, including evenings and weekends.

Requirements

Associate degree or equivalent related business experience.
At least 2 years of management or supervisory experience.
Strong communication, interpersonal, organizational, and client service skills.
Reliable transportation, insurance, and a driver’s license in good standing.
Ability to remain available to subordinates during the season, including evenings and weekends.
Ability to work under pressure in a fast-paced environment.
Ability to obtain a Preparer Tax Identification Number (PTIN), as applicable to tax preparer applicants.

Nice To Haves

Coursework in management, tax preparation, and/or accounting.
Tax knowledge.
Proficiency with computer applications such as email, internet browsers, Dayforce or another HR information system, online time-tracking, Word, and Excel.
Knowledge of accounting or tax preparation software.
Entrepreneurial spirit and a passion for leading and inspiring others.

Responsibilities

Support the District Manager in managing multi-unit retail operations to maximize efficiency, revenue, and profitability.
Lead seasonal employee recruiting and interviewing, tax education, team workflows, and the transition-to-hire process.
Monitor employee performance and ensure compliance with quality standards, deadlines, and procedures; address issues in partnership with Human Resources, including training, development, complaints, and employee relations.
Ensure assigned locations meet company standards for office setup, buildouts and breakdowns, technology, telecommunications, supplies, and facility maintenance.
Maintain relationships with property managers and landlords and coordinate necessary corrective actions with the District Manager.
Build the business by retaining existing clients, attracting new clients, and promoting positive brand awareness.
Resolve client complaints and answer questions about policies and procedures.
Guide employees through difficult or complex problems and escalated complaints or disputes.
Monitor GL and P&L performance, holds/voids/rejects, discount reports, and productivity reports for the assigned store group.
Meet assigned district goals, including revenue, cash control, and tax return count.