Community Manager Jobs

About The Position

Requirements

• At least two years of multifamily housing management experience.
• Multifamily residential leasing experience.
• High school diploma or equivalent.
• Professional appearance and ability to resolve conflicts professionally.
• Ability to travel regularly; remote assignments and related travel constitute nearly 100% of working hours.
• Excellent organizational skills and attention to detail, with the ability to maintain accurate, timely, and legible financial records.
• Valid driver's license, acceptable driving record, and, in most cases, an operable vehicle.

Nice To Haves

• Experience directly supervising employees.
• Accredited Resident Manager designation or similar.
• Accounting, financial, and administrative background.
• Tax Credit, Section 8, and/or public housing experience.
• Two or more years of college.

Responsibilities

• Oversee, direct, train, and promote the safety of employees assigned to the property; assess emergencies and respond with sound business judgment.
• As directed by regional leadership, coordinate hiring for approved positions, train staff, conduct performance evaluations, recommend salary increases, and counsel, discipline, or terminate employees in accordance with company policy.
• Establish work schedules and assign routine and emergency duties; approve and schedule staff paid and unpaid time off.
• Train staff in safe operating procedures and report accidents and emergencies to appropriate personnel.
• Develop and execute rental marketing campaigns in consultation with the Leasing & Marketing Department; prepare, process, modify, and sign lease agreements and related forms; monitor market conditions and adjust business and marketing models as needed.
• Ensure residents meet applicable local, state, and federal compliance and eligibility requirements, and address non-compliance.
• As directed, assist with annual budget preparation and implementation; maintain accurate financial records, daily bank deposits, cash accounts, and required vacancy reports.
• Supervise outside contractors, assess physical needs, negotiate vendor contracts, and ensure work is completed by agreed deadlines.
• Direct office and maintenance staff in move-in and move-out processes and agency inspections.
• Work with residents, resident organizations, and resident services providers to address concerns, make improvements, and maintain positive relations.
• Follow Michaels Accounting and Operations directives, policies, and procedures.
• Inspect the property, document deficiencies, make improvements, and take required actions under company guidelines.
• Obtain company-, state-, or agency-required certifications or licenses within the first year if directed, and remain current with applicable laws, policies, and certification requirements.
• Initiate, follow through on, and process service, maintenance, and capital-needs contracts for approval and execution.
• Initiate purchase orders for goods, supplies, services, and vendors or contractors; receive, review, and process site invoices for payment.
• Perform other duties as assigned.

Benefits

• Medical, dental, vision, and prescription coverage
• Paid time off
• 401(k) plan with company match
• Michaels Employee Scholarship Program for teammates’ children
• Professional development opportunities