CMA Onsite Community Association Manager

Associa•Atlanta, GA

2d•Onsite

About The Position

The Onsite Community Association Manager is employed by Community Management Associates, Inc. as the managing agent and receives direction from the Board of Directors of the assigned community. The position manages day-to-day community association operations, supports the Board, coordinates maintenance and contractors, and responds to owners’ and residents’ service requests. The duties listed are representative rather than exhaustive; management may assign or reassign schedules, duties, and responsibilities. The manager prepares monthly reports and Board meeting agendas and distributes Board packets at least 48 hours before meetings. The role maintains action-item and work-order tracking, inspects the property for maintenance needs and covenant violations, coordinates repairs, evaluates contractor work, and sends violation notices. It also supports financial and administrative operations, including coding and approving bills, reviewing association financial reports, preparing the annual draft budget, maintaining files, and coordinating notices and mailings. The manager attends Board meetings and hearings, serves as a liaison to the Board and the community’s attorney, supports staff and amenity operations, and communicates with owners, residents, volunteer leaders, contractors, and staff. The position is onsite in Atlanta, Georgia, Monday through Friday, and requires independent work as well as cooperative management of association staff.

Requirements

Georgia Community Association Manager (CAM) license required.
Valid driver’s license with a clean record.
Ability to pass a background check and drug test.
At least 3 years of association management experience required; preferably at least 2 years in an onsite position.
Ability to understand association financial reports, including balance sheets, income statements, budgets, and delinquency reports.

Nice To Haves

At least 2 years of association management experience in an onsite position is preferred.

Responsibilities

Produce the monthly manager’s report and agenda for Board meetings and distribute Board packets at least 48 hours before meetings.
Manage the monthly action-item list.
Handle owner and resident requests for common-element or association services.
Inspect the property for needed services, maintenance, and covenant or declaration violations.
Prepare work lists, schedule repairs with contractors or maintenance staff, and maintain the work-order system and tracking.
Prepare and send written notices of covenant or declaration violations to homeowners.
Evaluate contractor work against agreements and specified standards.
Attend all Board of Directors meetings and hearings.
Code and approve bills and review and report on association financial statements and reports, including balance sheets, income statements, budgets, and delinquency reports.
Manage contractor and visitor check-in records and community-room rental forms.
Ensure staff members follow established processes.
Supervise or manage amenity reservations and building move-ins and move-outs.
Maintain onsite association administrative files and coordinate mailings and notice distribution as needed.
Maintain knowledge of governing documents, Board policies, and procedures.
Perform other administrative and management duties as requested by the managing agent or Board of Directors.
Communicate orally and in writing with owners, residents, volunteer leaders, contractors, and staff, maintaining positive and professional relationships.
Serve as liaison to the Board of Directors and the community’s attorney.
Prepare the annual draft budget.
Inspect the property for maintenance needs and schedule repairs weekly.
Work independently with little to no supervision when necessary and work cooperatively with association staff, including concierge, tennis, and maintenance personnel.