Associate Community Manager

PMP Management•Round Rock, TX

About The Position

PMP is seeking a motivated, detailed, communicative, and personable professional to join its team as an Associate Community Manager. The role assists Community Managers with administrative responsibilities and community-related tasks, serving homeowners, Board Members, and vendors while helping maintain association records, communications, and workflows.

Requirements

  • One to two years of experience in an administrative role.
  • Extraordinary customer service skills.
  • Exceptional writing and communication skills.
  • Proficiency in Microsoft Word, Excel, and PowerPoint.
  • Proficiency in reviewing and understanding budgets and financial statements.
  • Strong organizational skills.
  • An honest, responsible, optimistic, and enjoyable demeanor.
  • Excellent computer abilities to navigate care systems and Microsoft Office.
  • Strong problem-solving skills.
  • Basic data-entry and typing skills.
  • Basic mathematical abilities.
  • Stable employment record.
  • Regular, predictable attendance.
  • Ability to communicate effectively in a respectful and positive manner.

Nice To Haves

  • A four-year college degree is preferred but not required.

Responsibilities

  • Provide extraordinary customer service to homeowners, Board Members, and vendors.
  • Directly assist the Community Manager with community-related tasks.
  • Assemble board packets, including copying, binding, labeling envelopes, and mailing when applicable.
  • Update association portals with current documents, board member names and positions, community calendars, meeting minutes, and email blasts.
  • Communicate and coordinate with third-party vendors.
  • Create monthly newsletters.
  • Assist with the architectural application process.
  • Create work orders for appropriate vendors, follow up on their status, and update system notes as necessary.
  • Perform additional duties as assigned.
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