Associate Community Manager

Edward Rose & Sons • Brandon, FL

3h • Onsite

About The Position

Edward Rose & Sons is seeking an Associate Community Manager to join its on-site community team and support a positive resident experience. The role supports apartment leasing and move-in/move-out processes, oversees assigned departments, develops team members, and assists the Property Manager with reporting and other community operations. The company emphasizes career development, training, advancement, and growth opportunities.

Requirements

• Previous sales or customer service experience is required.
• Proficiency with Microsoft Office programs.
• Maintain a professional appearance in accordance with the team dress code policy.
• Flexibility with work schedule; weekend hours may be assigned.
• Reliable transportation and a valid driver’s license.

Nice To Haves

• Bachelor’s degree.
• Previous experience in a supervisory role.
• Previous experience in multi-family property management.
• Previous leasing experience.
• Experience using Yardi Voyager or related property management software.

Responsibilities

• Handle apartment rental activities, including generating and handling traffic, leasing apartments, qualifying prospective residents, preparing lease documentation, and completing move-in and move-out procedures.
• Oversee assigned department(s) and work with supervisors to support day-to-day team operations.
• Promote high-quality customer service through team development initiatives.
• Review and develop the team on technical and administrative processes.
• Interview and hire qualified candidates.
• Acclimate new hires into their roles.
• Evaluate and resolve resident concerns in a timely manner.
• Identify improvement opportunities and suggest practical updates to enhance resident retention and revenue.
• Evaluate contractor projects upon completion for quality and contract compliance.
• Assist the Property Manager with accurate and timely report submission.
• Prepare and submit communications to the collections department accurately.
• Help organize and facilitate community events and other assigned special projects.
• Note needed repairs and replacements, and applicable charges for resident damages upon move-out.

Benefits

• Comprehensive benefits package, including 401(k) with company match.
• On-the-job training and development.
• Generous paid time off programs.
• Competitive compensation plan with bonus opportunities.
• Great work environment.
• Opportunities for advancement.
• Discounted apartment home.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level