Associate Community Manager
Start with a job, stay for a career.•Farmington Hills, MI
•Onsite
About The Position
Edward Rose & Sons is seeking an Associate Community Manager to join its on-site community team and support a positive resident experience. The role handles apartment rental activities, oversees assigned departments, supports team development and hiring, addresses resident concerns, and assists the Property Manager with reporting and community operations. The position offers on-the-job training and development, advancement opportunities, and compensation starting at $25.31 per hour or higher based on experience, with bonus opportunities.
Requirements
- Previous sales or customer service experience is required.
- Proficiency with Microsoft Office programs.
- Maintain a professional appearance in accordance with the team dress code policy.
- Flexibility with work schedule; weekend hours may be assigned.
- Reliable transportation and a valid driver’s license.
Nice To Haves
- Bachelor’s degree preferred.
- Previous supervisory experience preferred.
- Previous multi-family property management experience preferred.
- Previous leasing experience preferred.
- Experience using Yardi Voyager or related property management software preferred.
Responsibilities
- Handle apartment rental activities, including generating and managing traffic, leasing apartments, qualifying prospective residents, preparing lease documentation, and completing move-in and move-out procedures.
- Oversee assigned departments and work with supervisors to support teams’ day-to-day operations.
- Promote high-quality customer service through team development initiatives.
- Review and develop team members on technical and administrative processes.
- Interview and hire qualified candidates.
- Acclimate new hires into their roles.
- Evaluate and resolve resident concerns in a timely manner.
- Identify areas for improvement and suggest practical updates to enhance resident retention and revenue.
- Evaluate contractor projects upon completion for quality and contract compliance.
- Assist the Property Manager with accurate and timely report submission.
- Prepare and submit communications to the collections department accurately.
- Participate in organizing and facilitating community events and other special projects as assigned.
- Document repairs, replacements, and appropriate charges for resident damages upon move-out.
Benefits
- Comprehensive benefits package, including 401(k) with company match.
- On-the-job training and development.
- Generous paid time off programs.
- Competitive compensation plan with bonus opportunities.
- Great work environment.
- Opportunities for advancement.
- Discounted apartment home.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
