Associate Community Manager

PMP Management•Los Angeles, CA

12d

About The Position

PMP Management is seeking a motivated, detail-oriented, communicative, and personable professional to join its Los Angeles Division. The role supports the management and administration of community associations, working with Association Boards of Directors, homeowners, committees, and the company’s management team. PMP describes its community management approach as supported by dedicated associate managers, customer care champions, and administrative staff, with a focus on extraordinary customer service.

Requirements

Extraordinary customer service skills.
Proficiency in Microsoft Word, Excel, and Outlook.
Ability to quickly learn and understand company-used software programs.
Proficiency in reviewing and understanding budgets and financial statements.
Strong organizational skills.
An honest, responsible, optimistic, and personable demeanor.

Nice To Haves

Four-year college degree preferred.
Two years of experience as a homeowners association portfolio or on-site manager preferred.
CMCA certification preferred.

Responsibilities

Act as, or oversee, the primary liaison with Association Boards of Directors and homeowners.
Oversee Association operations and administration in accordance with the management agreement and the Association’s policies and procedures.
Perform administrative and management duties requested by the Board of Directors and consistent with the management agreement.
Ensure PMP management tools are effectively used, including the maintenance calendar, action item tracker, financial summaries, and delinquency tracker.
Review monthly financial reports and financial summaries.
Provide or oversee recommendations to Association Boards and committees on matters that need to be addressed in the community.
Set up, attend, and facilitate Board meetings according to PMP standards.
Prepare Board packages according to PMP’s “Absolutes” and standards.
Assist the Board of Directors or Architectural Review Board with architectural reviews and routine inspections as necessary.
Coordinate or oversee inspections of building facilities and common areas, and arrange appropriate follow-up actions.
Conduct community walks and inspections as required by the management contract.
Perform other duties as assigned.