Property Manager, Carman Senior Living Community

VESTA MANAGEMENT CORPORATION•City of Schenectady, NY

2d•$70,000 - $75,000•Onsite

About The Position

Vesta Management is seeking an affordable-housing-experienced, results-driven, customer-service-focused Property Manager to oversee operations at Carman Senior Living Community in Schenectady, New York. The Property Manager is accountable for day-to-day property operations and oversight, including financial performance, leasing, compliance, resident retention, maintenance, safety, and staff management. The role involves working with affordable housing programs such as LIHTC and Section 8, maintaining operational standards, and promoting a positive resident experience. The Property Manager develops and monitors budgets, oversees rent collection and financial records, and manages vendor and contractor relationships. The position leads leasing and marketing activities, ensures accurate and timely compliance documentation and resident files, and implements resident-retention initiatives. It also includes hiring, onboarding, training, and supervising staff; coordinating maintenance and inspections; addressing safety concerns; and organizing the community emergency team. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Associate degree or equivalent experience, plus an additional 3–5 years of related experience and a proven track record in a similar function, such as occupancy, leasing, or an Assistant Property Manager role.
Experience in a supervisory role or capacity.
Strong computer skills, including Microsoft Office, Outlook, and property management software.
Basic math proficiency.
Valid driver's license and clean driving record.
Successful completion of a background check and drug screen.
Sound judgment and decision-making skills; strong interpersonal and verbal communication skills; commitment to quality; problem-identification and problem-solving ability; independence, initiative, leadership and delegation skills; ability to multitask and prioritize; accountability, integrity, professionalism, adaptability, and organization.

Nice To Haves

Experience with site-based affordable housing programs is strongly preferred, if applicable.
COS and/or CPO certification is strongly preferred.
Bachelor’s degree in business management or property management is a plus.
Multilingual skills are strongly preferred.

Responsibilities

Keep the reception area clean and professional, and preserve the confidentiality of residents, applicants, employees, and the company.
Set financial goals, prepare the annual property budget, monitor results, and adjust operations to meet or exceed budgeted outcomes.
Maintain accurate property transaction records and process them on time, including delinquency and move-in/move-out records.
Ensure rent and other charges are collected, posted, and deposited on time; manage delinquencies, notices, and legal action as necessary.
Manage Housing Assistance Payment requests and receipts, including special claims as applicable.
Coordinate vendor and contractor communications, scheduling, billing, relations, and certificates of insurance; process payables and manage petty cash and funds.
Manage occupancy and leasing to balance rent collected and occupancy, identify markets, use marketing strategies, conduct outreach, review market and traffic trends, and ensure effective leasing techniques.
Implement Vesta standard operating procedures and ensure leases, renewals, recertifications, resident files, and other administrative documentation are accurate, complete, compliant, and timely.
Regularly process work orders, certifications, deposits, and resident documentation in property management software.
Organize and lead the community emergency team and instruct staff and residents on appropriate responses to emergencies.
Build positive relationships with residents, communities, and associated agencies; address resident concerns and requests in a timely manner.
Implement resident-retention initiatives and distribute property communications and notices; consistently apply property rules and regulations.
Recruit, interview, hire, onboard, train, develop, counsel, and manage staff; maintain appropriate staffing and oversee maintenance on-call duties with the Maintenance Supervisor.
Complete personnel administration on time, including performance evaluations, salary reviews, payroll, and status changes.
Coordinate maintenance schedules, projects, and needs with the Maintenance Supervisor; review monthly maintenance reports.
Inspect grounds, common areas, vacancies, and amenities; identify deficiencies, ensure repairs are logged and completed promptly, and monitor service contractors.
Document capital improvement needs and solicit competitive bids in accordance with Vesta standards.
Ensure unsafe conditions are corrected immediately and direct staff to prioritize safety.
Perform other duties as assigned by management.