Community Living Manager

ProBerco•Reading, PA

5d•Onsite

About The Position

ProBerco is recruiting Community Living Managers. The Community Living Manager – Level 2 provides leadership and oversight for one or more community living sites and supervises employees assigned to those locations. Level 2 classification depends on factors such as the number of sites and program participants, participants’ support needs, and other relevant complexities. The manager trains, coaches, appraises, and assigns work to employees while coordinating and delivering high-quality, person-centered services. The role oversees daily operations, house budgets, and program participants’ petty cash, and ensures compliance with corporate policies and regulatory requirements. The position requires working in community living programs and supporting participants with disabilities in their homes and communities. ProBerco’s mission is to enrich the lives of people with disabilities and their families through community participation, community living, and employment supports. Its program activities take place at multiple locations throughout Berks County.

Requirements

Meet one of the following education and experience combinations: a bachelor's degree or higher from an accredited college or university and one year of direct experience working with people with an intellectual disability or autism; an associate's degree or 60 college credit hours and two years of such experience; or a high school diploma or GED and four years of such experience.
Demonstrated leadership and supervisory skills.
Experience developing and implementing person-centered outcomes.
Experience administering skill-assessment instruments and interpreting results.
Experience designing and implementing comprehensive, individualized program plans.
Excellent verbal and written communication skills.
Proficiency with Microsoft Office Suite.
Strong organizational skills and ability to work independently.
Ability to represent ProBerco professionally in all settings.
Valid Pennsylvania driver's license.
Ability to lift at least 50 pounds independently and potentially more with assistance when transferring a participant.
Ability to perform frequent bending, twisting, stooping, squatting, kneeling, extended standing and walking, pushing and pulling, reaching, stair and ramp use, and participant transfers.
Ability to provide physical assistance with personal hygiene and daily living needs, including potential exposure to bodily fluids.
Ability to work at community living programs and participate in the emergency-on-call rotation; sleepover staffing may be required during emergencies or extreme staff shortages.

Responsibilities

Provide a supportive, safe, caring, home-like environment that attends to participants’ needs, respects differences, and supports growth and independence.
Assist participants with personal hygiene, dressing, eating, and other activities of daily living, including personal care and transfers as needed.
Monitor participants’ emotional, physical, and medical needs and address concerns involving health, safety, and well-being.
Assist with referrals, visitations, pre-admission meetings, participant and family or guardian orientation, and required paperwork.
Develop, write, implement, and monitor person-centered outcomes and program plans; complete annual and quarterly reviews; train staff and help develop specialized programs.
Implement Individual Support Plans (ISPs) and related social, recreational, educational, and developmental activities, and ensure staff understand ISPs and applicable protocols.
Schedule and attend participant health appointments and ensure required paperwork is completed and submitted on time.
Coordinate supportive services, initiate referrals, attend specialist meetings, review documentation, and report concerns to specialists.
Oversee medication management and administration, maintain accurate electronic Medical Administration Record (eMAR) information, review medication records at least three times per week, and promptly identify potential administration errors.
Maintain Medication Administration Train the Trainer certification and conduct staff observations for medication practicums as required.
Complete Health Risk Screening Tool (HRST) training, update participant records, and attend meetings about service considerations and BMI plans as needed.
Address immediate participant concerns with program staff and refer concerns to the Community Living Director.
Assist with new-employee orientation and monitor employee annual training hours.
Supervise and lead personnel at assigned sites, set expectations, provide feedback, and conduct annual appraisals.
Hold staff meetings at least monthly to share corporate and participant information.
Schedule staff, cover shortages, and find replacement staff for call-offs.
Review electronic timecards, ensure timely payroll submission and accurate timekeeping and pay codes, and manage schedules to optimize resources and minimize excess overtime.
Ensure compliance with corporate policies, procedures, and regulations.
Complete or oversee required reports and records, including medical reports, budgets and expenditures, maintenance requests, incident reports, program reports, meeting minutes, menus, fire-safety records, and inventory forms.
Complete monthly reports, prepare information for scheduled meetings, address identified items to reduce the risk of licensing citations, and respond to Quality Assurance Manager requests.
Conduct monthly internal licensing inspections and prepare for annual state licensing.
Host visitors and communicate relevant program and personnel information to the Community Living Director.
Attend required meetings and professional development programs and complete at least 24 training hours each training year.
Complete Frontline Supervisor Credentialing through NADSP after at least six months in a frontline manager role.
Transport participants as needed.
Serve as sleepover staff when required during emergencies or extreme staff shortages.
Know emergency procedures and participate in the emergency-on-call rotation.
Be present at programs 100% of the time except for corporate meetings, participant transportation, appointments, or as approved by the Community Living Director.
Monitor program routines and activities by participating in one dinner per month at each home.
Report suspected abuse, neglect, and other reportable incidents in accordance with corporate policy.