Community Living Assistant Program Manager

Fraser•Plymouth, MN
•$56,000 - $61,000•Onsite

About The Position

Fraser is seeking an Assistant Program Manager for its Community Living division. The role provides leadership, staff training, and ongoing oversight to promote high-quality services and continuous improvement. The Assistant Program Manager supports service development and implementation, ensuring compliance with applicable regulations and alignment with Fraser’s mission, policies, and budgetary guidelines. The role partners with the Program Manager to oversee homes in a designated quad or region, provides coverage during the Program Manager’s temporary absences, and coordinates services for one dedicated Supervised Living home under 245D licensing requirements and Community Residential Settings standards. The position is based in Plymouth, Minnesota, and is scheduled Monday through Friday, 9 AM to 5 PM, with an on-call rotation. The starting annual pay range is $56,000 to $61,000, depending on qualifications.

Requirements

  • At least 2 years of professional experience working with individuals with mental health needs.
  • Supervisory experience working in a residential setting.
  • 1 year of supervisory or program coordination experience.
  • Valid driver’s license.
  • Must meet 245D qualification requirements through one of the following: high school diploma or equivalent plus 4 years of full-time direct care experience with individuals with disabilities; an associate degree in Human Services or a related field plus 2 years of full-time direct care experience; or a bachelor’s degree in human services or a related field plus 1 year of full-time direct care experience.

Responsibilities

  • Partner with the Program Manager to provide leadership and oversight to homes in the designated quad or region.
  • Cover temporary absences of the Program Manager, with support from leadership.
  • Support orientation and ongoing training for Supervised Living Coordinators, Assistant Coordinators, and Direct Support Professionals as needed.
  • Mentor Coordinators through regular consultations, shadowing opportunities, team-meeting support, and paperwork review to assure compliance with 245D requirements.
  • Partner with the Staffing Coordinator and colleagues to manage staffing based on the needs of individuals served and budgetary constraints.
  • Develop positive working relationships with staff and support teamwork within the quad or region to increase employee engagement, reduce turnover, and encourage coverage across sites.
  • Identify opportunities for and promote collaboration within and between Supervised Living and other departments.
  • Coordinate services for one dedicated Supervised Living home in accordance with 245D licensing requirements and Community Residential Settings standards.

Benefits

  • Career growth opportunities.
  • Tuition reimbursement, subject to Fraser requirements.
  • Employee referral bonuses.
  • For full-time employees working 30 or more hours per week: medical, dental, and vision insurance.
  • For full-time employees working 30 or more hours per week: Health Savings Account and Flexible Spending Account.
  • For full-time employees working 30 or more hours per week: Employee Assistance Plan.
  • For full-time employees working 30 or more hours per week: life, AD&D, and voluntary life insurance.
  • For full-time employees working 30 or more hours per week: long-term disability, voluntary short-term disability, accident insurance, critical illness insurance, and hospital indemnity insurance.
  • For full-time employees working 30 or more hours per week: pet insurance.
  • For full-time employees working 30 or more hours per week: 403(b) retirement plan with company match.
  • Work-life balance and a generous paid time off plan.
  • Flexible schedules and wellness programs.
  • Training, licensure support, leadership pathways, and opportunities to advance.
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